Get Asset: The operation has timed out

Hello,

I have background process that fails on stage “Get Assets”
This issue is on every background processes.
Non-background processes do not have issue with stage “Get Assets”

This issue started to raise after reinsaling UiPath on Production Machine.

Do you know what may cause the issue?

@mateusz.wojcik

Check if you have permission sto get assets for the bots

cheers

Yes Robot has permission to do it

@mateusz.wojcik

ideally background processes run as local user…and not in the context of the user bot…try to set the login to console as false in robot settings and check

cheers

Hi Mateusz,

Firstly, Can you check the UiPath connected to servers properly.

Also, When you reinstalled the UiPath on Prod Machine. Did you install it in Service Mode or User Mode.

check the bot access to the folder permissions , make sure asset name matches studio and orchestrator

checked.
permisson is granted.
asset name maches studio and orchestrator.

I have opened task manager → Services and I can see running service “UiRobotSvc”
So I assume that I have install it in “Service Mode”.

If this is not the way how to check it, coudl you pelase let me know how to do it?

Thanks

I do not have administrator right.
I am waiting for them.
Once received I will check it :slight_smile:

1 Like

@Anil_G
I have set login to console as false in robot settings.

It does not help.

@mateusz.wojcik

try doing thsi

To use credentials specified in Orchestrator, you need to configure the UIPATH_HEADLESS_WITH_USER system environment variable on the robot machine and set the value to True .

because background process runs in session 0 and with localuser …which does not have access…so using user creds might help

cheers

This is the solution.

I added “System Variable” “UiPath_HEADLESS_WITH_USER” with value “true”.

First I made a mistake and set it up as “USsr variable”.

@Anil_G thank you for your help.

1 Like

@mateusz.wojcik

glad this helped

Happy Automation

cheers

This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.