Get Active window doesn't work on the VM

I am trying automate a mail merge word template, where I use “Get active window”. But this activity does not work on the VM and fails with the error: “Error HRESULT E_FAIL has been returned from a call to a COM component.” But when manually logged into the VM and the process is triggered, it works seamlessly. Please help.

Hi @PreethiHari

Is the attach window activity working
Try this please

Seems like an issue with all UI automation activities on the VM when it is locked. Take screen shot, type into, all of these are failing.

run the process through orchestrator @PreethiHari

It is being run from the orchestrator.

Have you found a way to fix it?

Well, did you?