GenerateYearlyReport - REFramework (Need of assistance)

[mapaje (Mark Jordan)]

Hello,

I would like to ask for help on the error I am getting below:

Here is the queues in my orchestrator in which I need the robot to access

Any assistance is greatly appreciated!

[Monali_Vekariya (Mona)]

Hi @mapaje

does not exist or user does not have access error happens when the robot cannot see the Orchestrator folder where the queue is created.

1. Make sure the job is running in the same modern folder where the queue exists.
2. Verify the robot/user is added to that folder in Orchestrator.
3. Ensure the role assigned to the robot has View Queues and Transactions permissions.
4. Check that OrchestratorQueueFolder value in Config exactly matches the folder name (case-sensitive).
5. As a test, hardcode the folder path and queue name in Get Transaction Item to confirm it’s a folder/permission issue.

Once the robot has access to the correct folder, the error 1100 will be resolved.

[Parvathy (PS Parvathy)]

Hi @mapaje

Check the below thread

Could not get transaction item

@haiyan.he, Try to check Get Transaction Item in another test workflow like this to check if you have right access. [Get Queue Item] If this works then it’s your config file not properly configured. Check for extra spaces and newlines in the values of Orchestrator settings. Thanks, Ashok

Regards
PS Parvathy

[mapaje (Mark Jordan)]

Hello @Monali_Vekariya

Thank you for this,

Step 3 was the one that I had incorrectly configured. After correcting it, My robot was able to access the O-Folder

[mapaje (Mark Jordan)]

@Parvathy

Thank you for the reply, I already solved the problem with the help of @Monali_Vekariya