Generate hourly queue report for email to business team

[inside_outside]

Hi,

I need to create a process to send an hourly email to the business team with count of Successful, Failed, New/InProgress queue items from 4 queues and combine the details. The time period that the count should be over is 24hrs (6am-6am) after that the count should reset.

I can use Get Queue Items to do this but I don’t feel like that’s the best way.

Any input is much appreciated

[ppr (Peter Preuss)]

@inside_outside
Welcome to the forum

@inside_outside

items from 4 queues

the orchestrator Rest API can help and will have the benefit, that more Queues can be checked within 1 call.

Have a look here and do some RnD with swagger

Orchestrator - API References

[Kalees9486 (Ashwin Kaleeswaran)]

Hi @inside_outside ,

Get queue items is the best option to get queue item count from orchestrator. Based on your intial time you can reset the counter value once it is reached.

Thanks

[inside_outside]

Thanks @ppr and @Kalees9486

Appreciate the replies. I’ll take a look into the API calls and I can always use the get queue items