Folder does not exist or the user does not have access to the folder. Error code: 1100

Help Orchestrator
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1

Hi team,

The process ran from beginning to end for one of the queue items, but I see the following as one of the errors
“SetTransactionStatus failed with the following exception: Folder does not exist or the user does not have access to the folder. Error code: 1100 at Source: Retry Scope | Get QueueItem info”, the orchestrator folder name and path was given in config file.
Question if the orchestrator Queue folder is inaccessible, why was I able to run one of the queue items? My assumption is if there was orchestrator folder issue, none of the queue items would be processed. Can anyone help here?
Thanks

2

Hey, can you share screenshot of the name of the folder in the project and in the Orchestrator? Look if you write the name exactly (Case sensitive) or look for your permission, maybe your acess was revoged

3

Hi @Sisay_Dinku

Kindly check if you are connected within the studio to the right folder
image

Regards

4

@natanael.mendes

here is the screenshot
image

5

@fernando_zuluaga

FYI - My process runs unattended.I am not running from my local machine

6

its a subfolder, check your permission in this subfolder
See if you are allowed to interate

7

Check the robot user permission

8

@natanael.mendes
everything looks right from what I see.
One more question
why was it possible for one transaction item to be processed though? If folder had a permission. Could you please elaborate the logic behind it? Thanks, a lot.

9

How would I know iteration permission? Thanks

10

go to orchestrator>Tenant>Folder>assign account/group or manage machine

11

you can try this
orchestrator>Tenant>Folder>assign account/group or manage machine