Fix Platform-Services-Initialize-Default-Organization-Job Failed

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The pod platform-services-initialize-default-organization-job stuck in crash loop backoff.

Issue Description: The pod platform-services-initialize-default-organization-job is in crashloopbackoff with the error,

GetHostAdminTokenAsync Failed to get host admin token. Exception - Request is unsuccessful! Status code = Forbidden

Exception occurred while creating default organization! Message - Request is unsuccessful! Status code = Forbidden

System.Net.Http.HttpRequestException: Request is unsuccessful! Status code = Forbidden

at OnPremDefaultOrganizationInitializer.HostAdminTokenRetriever.ValidateHttpResponse(HttpResponseMessage reponse) in /home/adminpltag7b03a275we/azp/agent/_work/2/s/net5/OrganizationManagementService/src/OnPremDefaultOrganizationInitializer/HostAdminTokenRetriever.cs:line 133

at OnPremDefaultOrganizationInitializer.HostAdminTokenRetriever.LoginAsync(String host, String xsrfToken, String hostAdminUsername, String hostAdminPassword) in /home/adminpltag7b03a275we/azp/agent/_work/2/s/net5/OrganizationManagementService/src/OnPremDefaultOrganizationInitializer/HostAdminTokenRetriever.cs:line 95

at OnPremDefaultOrganizationInitializer.HostAdminTokenRetriever.GetHostAdminTokenAsync(String host) in /home/adminpltag7b03a275we/azp/agent/_work/2/s/net5/OrganizationManagementService/src/OnPremDefaultOrganizationInitializer/HostAdminTokenRetriever.cs:line 34

at OnPremDefaultOrganizationInitializer.Program.Main(String[] args) in /home/adminpltag7b03a275we/azp/agent/_work/2/s/net5/OrganizationManagementService/src/OnPremDefaultOrganizationInitializer/Program.cs:line 55

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Identification and Troubleshooting:

  1. The error message indicates there is possible login failure of orgadmin. It is recommended to get the password of orgadmin from platform-service-secrets .
  • kubectl get secrets/platform-service-secrets -n uipath \
  • > -o "jsonpath={.data['identity\.hostAdminPassword']}" | echo $(base64 -d)

  1. Change to "Attempting to login to host organizaation with the password will fail

Resolution:

  • Either reset the password of orgadmin to be same as the one in platform-service-secrets .