First time creating a robot

Help
1

This is my first time creating a robot, and I always get the message “this machine is linked to another machine!” error

2

Hi
When creating a robot in orchestrator we can assign a robot to only to one machine
And if we try to assign another robot for the same machine we will get this error buddy
That’s why

Cheers @josephivann

3

I haven’t assigned any robot yet, this is going to be my first robot.

4

Fine
Can I have a screenshot of that error if possible
@josephivann

5

error
error776×736 22.8 KB

I always get this error, the first time I connected my robot and it just goes licensing for a moment then it becomes unlicensed.

6

Hi @josephivann

Can you raise a ticket to Technical Support

Thanks
Ashwin S

7

how do I get my license code?

8

The error that was mentioned in the post dint include the term MACHINE KEY

Fine
Can I have a screen shot of ROBOT tab and MACHINE TAB if possible
Because the error shows that we have used a machine key which is already been used by some robot tray

Cheers @josephivann

9

how do I know where I used it?

10

For that only I would see those screenshots buddy
@josephivann

11

I created a new machine and it still tells me that the machine is linked to another machine

12

Did someone have created any robot or machine in another orchestrator for that machine
@josephivann

13

No sir. I have never tried creating any robot ever since I used uipath. This is just the first time I will be creating one for my machine.

14

Fine
Delete the machine created in orchestrator and
Recreate another one machine with same MACHINE NAME as in robot tray
—copy the Machine key and paste here in robot tray
Cheers @josephivann

15

This is what I did.

  1. Delete machine, robot and environment
  2. Create all new one
  3. Copy the exact machine name in the orchestrator settings.
  4. followed the steps in youtube.
  5. done
16

So are we facing the issue stil
@josephivann

17

it’s fixed and working now, thank you sir!

18

Cheers @josephivann