Hi Team, from below paragraph I want start date & time , End date and time and Planned Work (PW)Ref.:
"Planned Outage Notification
Dear Sir or Madam,
In order to maintain the highest levels of availability and service to our customers, it is sometimes necessary for Colt and our partners to perform network maintenance. We apologize for any resulting inconvenience and assure you of our efforts to minimise any service disruption. To view this, and all other planned maintenance on your services, or if you require any assistance, please contact us via the Colt Online Portal http://online.colt.net. Alternatively, email us to PlannedWorks@colt.net, quoting the following reference number CRQ1-81591021481. Please retain this unique reference for the maintenance.
Planned Works Details:
Planned Work (PW)Ref.: CRQ1-81591021481
Start Date & Time: 19/1/2025 07:00:00(GMT)*
End Date & Time: 19/1/2025 17:00:00 (GMT)*
Outage Duration: 10 Hours
*Time Zone:
Central European Time (CET) = GMT + 1 hour
Central European Summer Time (CEST) = GMT + 2 hours
Justification of the work: We are required to relocate and divert our cables and network route, due to road and sewer construction works taking place in Slachthuislaan, Antwerp. The existing network is at risk of major faults and damage if it remains in Situ. The work schedule has been provided by the local civil authorities, and if we do not carry it out, our cables shall be permanently damaged resulting in disruption to your service. Our engineers will cut, then move the cable, and re-splice the fibers. As the cable will be cut and have to be moved, there is no back-out plan for this work. The mentioned outage duration is a best estimation for the work at hand, but should you ascertain that you are experiencing any prolonged connection issues exceeding this during the works, please contact our technical service desk to investigate the matter Colt Support Information Centre - Colt. This work is a mandatory requirement and can unfortunately not be rescheduled.
Service: Please refer to the attached CSV file for your service(s) affected by this maintenance*"