Hi I am currently receiving this error in the PRD machine however in my machine this works fine. if anyone might have an idea on what could be the issue please assist. Note that word and excel is installed on that machine.
Error converting file: Error opening document, make sure Word application is installed. If already installed, an Office Repair may be required.
Try change or repair from the prod machine
Control Panel → Programs → Select Microsoft office / Aps → Repair or change
The error is explaining the possible issue. Check if you have MS Word installed on the machine. If not, installed it.
If already installed, download and use Office repair tool. Link here: https://download.uipath.com/UiPath.MicrosoftOffice.Tools.zip
Cheers
Hi i have done this an still experience the same issue
Can you try creating a sample project with word activity and deploy it. This is to check if machine setup have some issue or it’s the bot issue.
Hi This also does not work
I will do this now and provide feedback
It seems to be working on the stand alone workflow, but through the dispatcher process - it gives that error
Ok so issue is bot specific. Lets try upgrading the Word package to latest possible version . If already on latest, try downgrading one or two version.
I have updated it to latest word package, tested same issue I have encounted, I downgraded the package as well and then tested it, I have encountered the same issue 
Update - I ran it on studio on PRD machine, It works however on Orchestrator does not work.
Try deleting the existing activity from your project and readd it. If possible, you can also try to recreate a new workflow.
I don’t think that could be the issue. You can use File Exists activity to check if the file exist before opening.
Yes thats not the issue, Unsure how to resolve this now
