Fax Triage Automation
Use Case Description
The FaxTriage Automation project revolutionizes the manual triage and processing of over 8,000 patient faxes daily, ensuring accuracy and efficiency. By leveraging UiPath’s automation capabilities, Amazon Textract OCR, and OpenAI’s advanced language models, the solution automates document categorization, entity extraction, and data validation. A Human-in-the-Loop (HIL) validation mechanism using UiPath Action Center enhances accuracy while maintaining compliance with stringent TATs. This end-to-end automation reduces processing time, minimizes errors, and ensures seamless integration with the client’s Referral Management System, setting a benchmark in healthcare automation.
AS-IS WORKFLOW, TO-BE WORKFLOW
Streamline Squad_HyperHack2024_FaxTriageAutomation.zip
Other information about the use case
Industry categories for this use case: Healthcare Pharma
Skill level required: Advanced
UiPath Products that were used: UiPath Action Center, UiPath AI Center, UiPath Document Understanding, UiPath Orchestrator, UiPath Process Mining
Other applications that were used: OpenAI, AWS Textract
Other resources: -
What is the top ROI driver for this use case?: Accelerate growth and operational efficiency
fvalencia
hentsou_mamy