Failed Transaction Recording Only 10 Seconds

[Ruben_B]

Hello,

I’m running into a problem in Orchestrator where recordings for failed queue transactions are only 10 seconds. Is there a setting somewhere that I’m missing? I can get failed jobs to generate a 3 min recording but when it comes to failed transactions, I’m only getting 10 seconds. Here are some screenshots to help:

Process setup:

Queue Activity Setup:

Failed Queue:

Any help would be greatly appreciated.

P.S. The patient name used in this example is fictional.

[Darshan_Sable]

@Ruben_B Can you check the running duration of failed Transaction item ? It might be failing in 10 secs

[ashokkarale]

@Ruben_B,

Raise this with UiPath support team as we really have very limited control over the recording duration to control or mis-configure.

[Ruben_B]

This specific failure I have set it in a way to fail purposely so I can test what the failed transaction recording captures. This specific process clicks on 2 menu items before failing. When the failure happens, I add a transaction to the queue at a failed status. The recording begins at the point of failure, it does not include the clicks performed before the failure happens. After the failure, the process finishes its execution. The entire process takes 2 mins.

I will look into opening a ticket with UiPath.

[Ruben_B]

Okay so I found the issue as to why my recordings were only 10 seconds. After I added the add transaction item activity, I was changing its status to failed on the very next step, newbie mistake. Essentially there was nothing happening between those 2 steps, hence the minimum recording length of 10 seconds.

What I should have done (and did) was add the add transaction item activity at the beginning of my process, then, set its status to failed (in case of failure) at the end. Thank you for your input!