Failed to Validate NFS Permission

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Infra Upgrade failing from 2023.4 to 2023.10.2 Version with Error Message " Failed to Validate NFS Permission " .

Issue Description

While upgrading Automation Suite from 2023.4 to 2023.10.2, Infra Upgrade Failed with the below Error Message.

"Failed to Validate NFS Permission"

Symptoms:

  1. Infra Upgrade Failed with NFS Permission Error

  1. Check if the backup has been disabled or not before the Upgrade, use the below command to check the backup status. 
    ./configureUiPathAS.sh snapshot backup disable

    Resolution

    1. This issue can occur due to the backup-hook-service deployment
    2. This deployment should be deleted after backup disable
    3. To fix this issue, delete the backup-hook-service deployment with the below-mentioned command. 
      kubectl get -n uipath-infra deploy

      kubectl delete -n UiPath-infra deploy backup-hook-service