Failed to run in orchestrator but success in uipath assistant


I have a process. It run successfully in the pc and in UiPath Assistant.

However, it met error when run in orchestrator.

The error shown :

timeout exceed

The another error is :

System.ComponentModel.Win32Exception (0x80004005): The handle is invalid
at System.Drawing.Graphics.CopyFromScreen(Int32 sourceX, Int32 sourceY, Int32 destinationX, Int32 destinationY, Size blockRegionSize, CopyPixelOperation copyPixelOperation)

The other details and questions is :

  1. At the bottom of the Studio, show this :

Based on the terms and conditions this license should only be used for troubleshooting purposes

  1. The stage the error occurred that I suspect:
    Start Process, click button or element exist

  2. When the remote desktop is sign out, the ui properties will remains the same? Because it can run the remote desktop is signed in.

4.The resolution of the screen when the remote desktop is sign in and sign out is the same?

  1. I didn’t set the stimulate click of click activity to true, I just left it empty, is it the reason?


Hi @poppadom ,
is your orchestrator in a different environment?

Thanks & Regards,
Shubham Dutta

@Shubham_Dutta ,

it run in same environment, it just that the environment I use is server.

It just that the server is in sign out mode when I run the orchestrator.