Failed to enabled the tenant for AI Center

News Knowledge Base
1

When provisioning a tenant it says " Failed to enabled the tenant for AI Center."

Diagnosing

  1. On the browser, open the debug console
    • Typically right click the page and then select 'Inspect'
  2. Go to the network tab in the debug console
  3. Try to create a tenant
  4. On the network tab, right click the network requests and select the option to create a har trace
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  1. Share the har request with the support team
  2. Additionally, on the network tab, it is typically possible to find the request that failed. Look for anything that is highlighted red
  3. Click on the failed request, and then select the 'Response' tab.
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  1. The issue may be explained by the response tab
    • For example, if the request timed out, it could be that there is a closed port.