There is one process which is running in Prod followed below architecture:
When the dispatcher runs it will move all the files(*.xls) in WIP (work in Progress) folder and upload all records into the queue. then my performer runs and process all the records one by one and move the file into completed folder similarly in result folder with the status of all records.
Issue Facing : Business is complaining that bot sometimes does not move some random files into WIP folder rather moving directly into completed folder without processing the records which i also debug manually and yes its happening when i try to found those records in orchestrator there were no records found on orchestartor for those files.
I need feasible solution to this issue so that i can able to resolve this.
As you are already familiar with the Debugging procedure, it would be also worthwhile to let us know what has happened and what must have happened with the example scenario case.
“Without processing the records” is what is really needed to investigate, How do you identify that the records are not processed ? As you are moving all files into the Queue, it should also contain all the items.
Let say if there are 10 files at network location and bot is moving the files into WIP and uploading all the items into queue. ( Ideal scenario)
Also business do not have access to this WIP folder so they cannot copy the files in WIP rather outer WIP
As per your question how would I come to know that bot did not process the records , when I checked the status of those missing records in orchestrator (no records found for those serial numbers) because all the success and failure are present in orchestrator if bot processed the records…