Explorer problem


#1

Hi,

I have a problem with explorer when I’m recording, I can not identify any object as you can see in the screenshot. Maybe is some configuration, some days a go I can do it.

Do you have any idea about this problem?

Thanks
KR
Jorge Fernandez


#2

Here are the steps to follow to fix the communication with IE browser:
• open an elevated command line (cmd.exe with admin rights)
• then type regsvr32 oleacc.dll


#3

Hi,

I did it, I restart the laptop and the problem continue, I’m working with Windows 10 and yesterday all work perfectly. Do you have any suggestion?

Thanks
Jorge


#4

Hi,
I solve the issue, I have the protected mode enabled in my browser.

Thanks for your help