Excel installation failed

Learning Hub
1

I’m getting an error when I try to install the excel add in.
Any help would be appreciated.

I’m using excel for office 365 Excel

The following is showing in the execution log:

10:53:32.2895 => [ERROR] [UiPath.Studio.exe] [1] Newtonsoft.Json.JsonReaderException: Unexpected character encountered while parsing value: C. Path ‘’, line 0, position 0.
at Newtonsoft.Json.JsonTextReader.ParseValue()
at Newtonsoft.Json.JsonTextReader.Read()
at Newtonsoft.Json.JsonReader.ReadForType(JsonContract contract, Boolean hasConverter)
at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.Deserialize(JsonReader reader, Type objectType, Boolean checkAdditionalContent)
at Newtonsoft.Json.JsonSerializer.DeserializeInternal(JsonReader reader, Type objectType)
at Newtonsoft.Json.JsonConvert.DeserializeObject(String value, Type type, JsonSerializerSettings settings)
at Newtonsoft.Json.JsonConvert.DeserializeObject[T](String value, JsonSerializerSettings settings)
at UiPath.Studio.Shell.SetupExtensions.SetupExtensionsService.GetDriverResponse(String receivedData), HResult -2146233088
10:53:32.2895 => [ERROR] [UiPath.Studio.exe] [1] CylancePROTECT Script Control has blocked access to this PowerShell script.

10:53:32.2895 => [ERROR] [UiPath.Studio.exe] [1] Error: UiPath.Studio.Shell.SetupExtensions.SetupException: Installation failed. Please check the execution logs
at UiPath.Studio.Shell.SetupExtensions.SetupExtensionsService.GetDriverResponse(String receivedData)
at UiPath.Studio.Shell.SetupExtensions.SetupExtensionsService.d__8.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Studio.Shell.SetupExtensions.SetupExtensionsService.d__7.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Studio.Shell.ViewModels.ToolsPageViewModel.d__34.MoveNext(), HResult -2146233088

2

HI @Kendon_Williard

Can you check the execution logs and see what the error showing there?

Also, can you try running the Studio in Administrator mode and installing the Excel add-on?

Also check whether your virus guard is blocking the installation…