Excel add-in not installed

Hello, I’m studying through my company, and I could not install this add-in to continue on my studies. Could you help me with the issue below when trying to install? I downloaded today, so I imagine it’s an updated version. Also, checked the thread of a few other people who had issues installing excel add-in and didn’t find same issue

Thanks

16:43:34.4591 => [WARN] [UiPath.Studio.exe] [1] Warn: Retrieving RegistrationState.
16:43:34.5156 => [WARN] [UiPath.Studio.exe] [1] Warn: Current license folder path: C:\ProgramData\UiPath\LicenseInternal
16:43:34.5814 => [WARN] [UiPath.Studio.exe] [1] Warn: Retrieved RegistrationState value NoLicenseAvailable.
16:43:34.5814 => [WARN] [UiPath.Studio.exe] [1] Warn: Handling update online operation.
16:43:34.6063 => [WARN] [UiPath.Studio.exe] [1] Warn: Retrieving LicenseInfo.
16:43:34.6063 => [WARN] [UiPath.Studio.exe] [1] Warn: Current license folder path: C:\ProgramData\UiPath\LicenseInternal
16:43:34.6422 => [WARN] [UiPath.Studio.exe] [1] Warn: Retrieved LicenseInfo value RegistrationState: NoLicenseAvailable, ActivationId: , LicenseCode: [empty], LicenseModel: , Version: , StartDate: 0, EndDate: 0, GracePeriod: 0, Email: , CheckInterval: 0, NextCheckDate: 0, BundleCode: , SubscriptionCode: .
16:43:34.6422 => [WARN] [UiPath.Studio.exe] [1] Warn: Retrieving RegistrationState.
16:43:34.6422 => [WARN] [UiPath.Studio.exe] [1] Warn: Current license folder path: C:\ProgramData\UiPath\LicenseInternal
16:43:34.6422 => [WARN] [UiPath.Studio.exe] [1] Warn: Retrieved RegistrationState value NoLicenseAvailable.
16:43:40.7218 => [WARN] [UiPath.Studio.exe] [1] Warn: Current license folder path: C:\ProgramData\UiPath\LicenseInternal
16:43:40.7218 => [WARN] [UiPath.Studio.exe] [1] Warn: Handling online update license request with current state :NoLicenseAvailable
16:43:40.7218 => [WARN] [UiPath.Studio.exe] [1] Warn: Current license folder path: C:\ProgramData\UiPath\LicenseInternal
16:43:40.7218 => [WARN] [UiPath.Studio.exe] [1] Warn: No license available skipping online update license request
16:43:40.9109 => [ERROR] [UiPath.Studio.exe] [1] Error: No license exist for this installation Exception: UiPath.Licensing.Library.Extended.Exceptions.NotLicensedException: No license exist for this installation
at UiPath.Licensing.Library.Extended.Implementation.OnlineLoader.d__8.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Licensing.Library.Extended.Implementation.LicenseProvider.d__11.MoveNext()
16:43:40.9109 => [ERROR] [UiPath.Studio.exe] [1] Error: Error while updating license Exception: UiPath.Licensing.Library.Extended.Exceptions.NotLicensedException: No license exist for this installation
at UiPath.Licensing.Library.Extended.Implementation.OnlineLoader.d__8.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Licensing.Library.Extended.Implementation.LicenseProvider.d__11.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Licensing.LicenseService.d__24.MoveNext()
16:46:06.8015 => [WARN] [UiPath.Studio.exe] [1] Warn: Current license folder path: C:\ProgramData\UiPath\LicenseInternal
16:46:06.9505 => [ERROR] [UiPath.Studio.exe] [1] Error: Copy License Error: Exception: System.IO.DirectoryNotFoundException: Could not find a part of the path ‘C:\ProgramData\UiPath\LicenseInternal\license.dat’.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.File.InternalCopy(String sourceFileName, String destFileName, Boolean overwrite, Boolean checkHost)
at System.IO.File.Copy(String sourceFileName, String destFileName, Boolean overwrite)
at System.IO.Abstractions.FileWrapper.Copy(String sourceFileName, String destFileName, Boolean overwrite)
at UiPath.Licensing.Boon.LicenseStorage.CopyLicenseData()
16:46:06.9974 => [WARN] [UiPath.Studio.exe] [1] Warn: Handling release online.
16:46:06.9974 => [WARN] [UiPath.Studio.exe] [1] Warn: Current license folder path: C:\ProgramData\UiPath\LicenseInternal
16:46:06.9974 => [WARN] [UiPath.Studio.exe] [1] Warn: No license available skipping deactivation update license request
16:46:06.9974 => [ERROR] [UiPath.Studio.exe] [1] Error: No license exist for this installation Exception: UiPath.Licensing.Library.Extended.Exceptions.NotLicensedException: No license exist for this installation
at UiPath.Licensing.Library.Extended.Implementation.OnlineLoader.d__7.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Licensing.Library.Extended.Implementation.LicenseProvider.d__12.MoveNext()
16:46:06.9974 => [WARN] [UiPath.Studio.exe] [1] Warn: Current license folder path: C:\ProgramData\UiPath\LicenseInternal
16:46:06.9974 => [WARN] [UiPath.Studio.exe] [1] Warn: Handling allocate online with email and type studio/community.
16:46:06.9974 => [WARN] [UiPath.Studio.exe] [1] Warn: Current license folder path: C:\ProgramData\UiPath\LicenseInternal
16:46:07.0123 => [WARN] [UiPath.Studio.exe] [1] Warn: Handling allocate online to https://license.uipath.com with email and type studio/community.
16:46:10.0497 => [WARN] [UiPath.Studio.exe] [13] Warn: Handled allocate online with license code 4627-7581-80--.
16:46:10.0497 => [WARN] [UiPath.Studio.exe] [1] Warn: Handled allocate online with license code 4627-7581-80--.
16:46:10.0773 => [WARN] [UiPath.Studio.exe] [1] Warn: Handling online activation request with : email: licenseCode:4627-7581-80--
16:46:10.0773 => [WARN] [UiPath.Studio.exe] [1] Warn: Current license folder path: C:\ProgramData\UiPath\LicenseInternal
16:46:10.0773 => [WARN] [UiPath.Studio.exe] [1] Warn: Handling activate online operation to https://activate.uipath.com with license code 4627-7581-80--, email , licensingModelData Key = userId, Value = SESA55580Key = machineId, Value = WTBRLVSE070196L.
16:46:13.7553 => [WARN] [UiPath.Studio.exe] [1] Warn: Current license folder path: C:\ProgramData\UiPath\LicenseInternal
16:46:13.8226 => [WARN] [UiPath.Studio.exe] [1] Warn: Current license folder path: C:\Users\sesa55580\AppData\Roaming\UiPath\LicenseInternal
16:46:13.8565 => [WARN] [UiPath.Studio.exe] [1] Warn: Handled online activation request with : email: licenseCode: 4627-7581-80--
16:46:13.8565 => [WARN] [UiPath.Studio.exe] [1] Warn: Retrieving LicenseInfo.
16:46:13.8565 => [WARN] [UiPath.Studio.exe] [1] Warn: Current license folder path: C:\Users\sesa55580\AppData\Roaming\UiPath\LicenseInternal
16:46:13.8835 => [WARN] [UiPath.Studio.exe] [1] Warn: Retrieved LicenseInfo value RegistrationState: ActiveLicense, ActivationId: UIP-0d925078c4, LicenseCode: 4627-7581-80--, LicenseModel: USER, Version: V2019, StartDate: 1590019200, EndDate: 1621641599, GracePeriod: 0, Email: , CheckInterval: 0, NextCheckDate: 1590695172, BundleCode: STD, SubscriptionCode: COM.
16:46:13.8835 => [WARN] [UiPath.Studio.exe] [1] Warn: Retrieving RegistrationState.
16:46:13.8835 => [WARN] [UiPath.Studio.exe] [1] Warn: Current license folder path: C:\Users\sesa55580\AppData\Roaming\UiPath\LicenseInternal
16:46:13.8885 => [WARN] [UiPath.Studio.exe] [1] Warn: Retrieved RegistrationState value ActiveLicense.
16:46:13.8885 => [WARN] [UiPath.Studio.exe] [1] Warn: Retrieving license content.
16:46:13.8885 => [WARN] [UiPath.Studio.exe] [1] Warn: Current license folder path: C:\Users\sesa55580\AppData\Roaming\UiPath\LicenseInternal
16:46:14.5350 => [WARN] [UiPath.Studio.exe] [1] Warn: Retrieved license content UiPath.Licensing.Library.Core.Models.LicensePayload.
16:46:25.4548 => [WARN] [UiPath.Studio.exe] [1] Warn: Retrieving RegistrationState.
16:46:25.4548 => [WARN] [UiPath.Studio.exe] [1] Warn: Current license folder path: C:\Users\sesa55580\AppData\Roaming\UiPath\LicenseInternal
16:46:25.4548 => [WARN] [UiPath.Studio.exe] [1] Warn: Retrieved RegistrationState value ActiveLicense.
16:46:25.4548 => [WARN] [UiPath.Studio.exe] [1] Warn: Handling update online operation.
16:46:25.4548 => [WARN] [UiPath.Studio.exe] [1] Warn: Current license folder path: C:\Users\sesa55580\AppData\Roaming\UiPath\LicenseInternal
16:46:25.4708 => [WARN] [UiPath.Studio.exe] [1] Warn: Handling online update license request with current state :ActiveLicense
16:46:25.4708 => [WARN] [UiPath.Studio.exe] [1] Warn: Current license folder path: C:\Users\sesa55580\AppData\Roaming\UiPath\LicenseInternal
16:46:25.4788 => [WARN] [UiPath.Studio.exe] [1] Warn: Current license folder path: C:\Users\sesa55580\AppData\Roaming\UiPath\LicenseInternal
16:46:25.4788 => [WARN] [UiPath.Studio.exe] [1] Warn: Handling activate online operation to https://activate.uipath.com with license code 4627-7581-80--, email , licensingModelData Key = userId, Value = SESA55580Key = machineId, Value = WTBRLVSE070196L.
16:46:25.4788 => [WARN] [UiPath.Studio.exe] [1] Warn: Retrieving LicenseInfo.
16:46:25.4788 => [WARN] [UiPath.Studio.exe] [1] Warn: Current license folder path: C:\Users\sesa55580\AppData\Roaming\UiPath\LicenseInternal
16:46:25.6382 => [WARN] [UiPath.Studio.exe] [1] Warn: Retrieved LicenseInfo value RegistrationState: ActiveLicense, ActivationId: UIP-0d925078c4, LicenseCode: 4627-7581-80--, LicenseModel: USER, Version: V2019, StartDate: 1590019200, EndDate: 1621641599, GracePeriod: 0, Email: , CheckInterval: 0, NextCheckDate: 1590695172, BundleCode: STD, SubscriptionCode: COM.
16:46:25.6382 => [WARN] [UiPath.Studio.exe] [1] Warn: Retrieving RegistrationState.
16:46:25.6382 => [WARN] [UiPath.Studio.exe] [1] Warn: Current license folder path: C:\Users\sesa55580\AppData\Roaming\UiPath\LicenseInternal
16:46:25.6382 => [WARN] [UiPath.Studio.exe] [1] Warn: Retrieved RegistrationState value ActiveLicense.
16:46:25.6382 => [WARN] [UiPath.Studio.exe] [1] Warn: Retrieving license content.
16:46:25.6382 => [WARN] [UiPath.Studio.exe] [1] Warn: Current license folder path: C:\Users\sesa55580\AppData\Roaming\UiPath\LicenseInternal
16:46:25.6551 => [WARN] [UiPath.Studio.exe] [1] Warn: Retrieved license content UiPath.Licensing.Library.Core.Models.LicensePayload.
16:46:26.5177 => [WARN] [UiPath.Studio.exe] [1] Warn: Current license folder path: C:\Users\sesa55580\AppData\Roaming\UiPath\LicenseInternal
16:46:26.5337 => [WARN] [UiPath.Studio.exe] [1] Warn: Current license folder path: C:\Users\sesa55580\AppData\Roaming\UiPath\LicenseInternal
16:46:26.5446 => [WARN] [UiPath.Studio.exe] [1] Warn: Handled update online.
16:46:49.2164 => [ERROR] [UiPath.Studio.exe] [1] System.ArgumentNullException: Value cannot be null.
Parameter name: key
at System.Collections.Generic.Dictionary`2.FindEntry(TKey key)
at UiPath.Studio.Shared.Services.ResourceIconsService.GetBrushFromKey(String key)
16:48:32.9486 => [ERROR] [UiPath.Studio.exe] [1] Newtonsoft.Json.JsonReaderException: Unexpected character encountered while parsing value: C. Path ‘’, line 0, position 0.
at Newtonsoft.Json.JsonTextReader.ParseValue()
at Newtonsoft.Json.JsonTextReader.Read()
at Newtonsoft.Json.JsonReader.ReadForType(JsonContract contract, Boolean hasConverter)
at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.Deserialize(JsonReader reader, Type objectType, Boolean checkAdditionalContent)
at Newtonsoft.Json.JsonSerializer.DeserializeInternal(JsonReader reader, Type objectType)
at Newtonsoft.Json.JsonConvert.DeserializeObject(String value, Type type, JsonSerializerSettings settings)
at Newtonsoft.Json.JsonConvert.DeserializeObject[T](String value, JsonSerializerSettings settings)
at UiPath.Studio.Shell.SetupExtensions.SetupExtensionsService.GetDriverResponse(String receivedData), HResult -2146233088
16:48:32.9486 => [ERROR] [UiPath.Studio.exe] [1] CylancePROTECT Script Control has blocked access to this PowerShell script.

16:48:33.0799 => [ERROR] [UiPath.Studio.exe] [1] Error: UiPath.Studio.Shell.SetupExtensions.SetupException: Installation failed. Please check the execution logs
at UiPath.Studio.Shell.SetupExtensions.SetupExtensionsService.GetDriverResponse(String receivedData)
at UiPath.Studio.Shell.SetupExtensions.SetupExtensionsService.d__8.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Studio.Shell.SetupExtensions.SetupExtensionsService.d__7.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Studio.Shell.ViewModels.ToolsPageViewModel.d__34.MoveNext(), HResult -2146233088
16:48:59.5039 => [ERROR] [UiPath.Studio.exe] [1] Newtonsoft.Json.JsonReaderException: Unexpected character encountered while parsing value: C. Path ‘’, line 0, position 0.
at Newtonsoft.Json.JsonTextReader.ParseValue()
at Newtonsoft.Json.JsonTextReader.Read()
at Newtonsoft.Json.JsonReader.ReadForType(JsonContract contract, Boolean hasConverter)
at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.Deserialize(JsonReader reader, Type objectType, Boolean checkAdditionalContent)
at Newtonsoft.Json.JsonSerializer.DeserializeInternal(JsonReader reader, Type objectType)
at Newtonsoft.Json.JsonConvert.DeserializeObject(String value, Type type, JsonSerializerSettings settings)
at Newtonsoft.Json.JsonConvert.DeserializeObject[T](String value, JsonSerializerSettings settings)
at UiPath.Studio.Shell.SetupExtensions.SetupExtensionsService.GetDriverResponse(String receivedData), HResult -2146233088
16:48:59.5039 => [ERROR] [UiPath.Studio.exe] [1] CylancePROTECT Script Control has blocked access to this PowerShell script.

16:48:59.5039 => [ERROR] [UiPath.Studio.exe] [1] Error: UiPath.Studio.Shell.SetupExtensions.SetupException: Installation failed. Please check the execution logs
at UiPath.Studio.Shell.SetupExtensions.SetupExtensionsService.GetDriverResponse(String receivedData)
at UiPath.Studio.Shell.SetupExtensions.SetupExtensionsService.d__8.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Studio.Shell.SetupExtensions.SetupExtensionsService.d__7.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Studio.Shell.ViewModels.ToolsPageViewModel.d__34.MoveNext(), HResult -2146233088
16:52:03.0478 => [ERROR] [UiPath.Studio.exe] [1] Newtonsoft.Json.JsonReaderException: Unexpected character encountered while parsing value: C. Path ‘’, line 0, position 0.
at Newtonsoft.Json.JsonTextReader.ParseValue()
at Newtonsoft.Json.JsonTextReader.Read()
at Newtonsoft.Json.JsonReader.ReadForType(JsonContract contract, Boolean hasConverter)
at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.Deserialize(JsonReader reader, Type objectType, Boolean checkAdditionalContent)
at Newtonsoft.Json.JsonSerializer.DeserializeInternal(JsonReader reader, Type objectType)
at Newtonsoft.Json.JsonConvert.DeserializeObject(String value, Type type, JsonSerializerSettings settings)
at Newtonsoft.Json.JsonConvert.DeserializeObject[T](String value, JsonSerializerSettings settings)
at UiPath.Studio.Shell.SetupExtensions.SetupExtensionsService.GetDriverResponse(String receivedData), HResult -2146233088
16:52:03.0478 => [ERROR] [UiPath.Studio.exe] [1] CylancePROTECT Script Control has blocked access to this PowerShell script.

16:52:03.0478 => [ERROR] [UiPath.Studio.exe] [1] Error: UiPath.Studio.Shell.SetupExtensions.SetupException: Installation failed. Please check the execution logs
at UiPath.Studio.Shell.SetupExtensions.SetupExtensionsService.GetDriverResponse(String receivedData)
at UiPath.Studio.Shell.SetupExtensions.SetupExtensionsService.d__8.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Studio.Shell.SetupExtensions.SetupExtensionsService.d__7.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Studio.Shell.ViewModels.ToolsPageViewModel.d__34.MoveNext(), HResult -2146233088
17:12:40.9185 => [ERROR] [UiPath.Studio.exe] [1] Newtonsoft.Json.JsonReaderException: Unexpected character encountered while parsing value: C. Path ‘’, line 0, position 0.
at Newtonsoft.Json.JsonTextReader.ParseValue()
at Newtonsoft.Json.JsonTextReader.Read()
at Newtonsoft.Json.JsonReader.ReadForType(JsonContract contract, Boolean hasConverter)
at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.Deserialize(JsonReader reader, Type objectType, Boolean checkAdditionalContent)
at Newtonsoft.Json.JsonSerializer.DeserializeInternal(JsonReader reader, Type objectType)
at Newtonsoft.Json.JsonConvert.DeserializeObject(String value, Type type, JsonSerializerSettings settings)
at Newtonsoft.Json.JsonConvert.DeserializeObject[T](String value, JsonSerializerSettings settings)
at UiPath.Studio.Shell.SetupExtensions.SetupExtensionsService.GetDriverResponse(String receivedData), HResult -2146233088
17:12:40.9185 => [ERROR] [UiPath.Studio.exe] [1] CylancePROTECT Script Control has blocked access to this PowerShell script.

17:12:40.9185 => [ERROR] [UiPath.Studio.exe] [1] Error: UiPath.Studio.Shell.SetupExtensions.SetupException: Installation failed. Please check the execution logs
at UiPath.Studio.Shell.SetupExtensions.SetupExtensionsService.GetDriverResponse(String receivedData)
at UiPath.Studio.Shell.SetupExtensions.SetupExtensionsService.d__8.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Studio.Shell.SetupExtensions.SetupExtensionsService.d__7.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Studio.Shell.ViewModels.ToolsPageViewModel.d__34.MoveNext(), HResult -2146233088

1 Like

Your antivirus is blocking the script responsible for installing the AddIn: “CylancePROTECT Script Control has blocked access to this PowerShell script.” Please temporary disable your Antivirus / add an exception for the script. OR go the Studio installation folder and double click the UiPath.Integration.ExcelAddIn.vsto file instead.

We are investigating this behavior, and will come up with a fix.

Do we have the fix yet? I am facing exactly same issue.

Yes, starting with version 20.10 the installation command should no longer be blocked by an antivirus.

1 Like

Please enable the proxy in your server and add orchestrator url to bypass the proxy. I got it resolved this way.