there are both ends: simple processes (one end) and complex processes (other end)
and there is the math / given ROI
- whenever the realization will not bring back the investment, then the decission of “automate the process” is to recheck
we also recommend not to oversee the resulting effort (analysis, development, testing, general project management …) which can change the decission of doing the process in RPA along to other factors mentioned above.
But we would also highlight, that there are other factors which may can set the ROI check to another priority (Business Continuity, human resource availabilty).
Fazit: there are technical, formal, organisational and strategic factors, which decides if a process will be automated with RPA or not
depends on client situation and varies
with the given factors from above can be formal break down to rating criterias and applied on different rating techniques: