Yes. Not every process is meant for automation
- Highly Unstructured or Variable Processes
- Processes with Heavy Cognitive Decision-Making / Human dependency is more. We could try for Attended automation
- Process with low transaction volume. It is worth to compare the time taken for development, License cost, Support cost vs the benefits it is getting generated due to automation. In some cases - Accuracy might be more important than the benefits. Example - Compliance processes.
- Processes with Complex or Changing Business Rules.
- Processes Dependent on Unstable or Legacy Systems
I am sure there needs to be a detailed analysis before selecting a process for automation. Some of the criteria’s are highlighted in Automation Hub