hi support/ feedback team,
On Agentic training in lesson “Get started w. Studio Web” > “Publish Automation”, is mentioned about Connections that we can adjust the interval. ex. by lowering from 5 to 1 min an interval of Outlook email reception connection, we achieve faster triggering, BUT robot or cloud service will check more often + thus slightly increasing load and API calls!!
My question is how is that happening since the connectors are supposed to trigger an action/job based on an EVENT (Outlook mail reception) AND NOT robot checking every 1min for emails…?
It;s supposed to be the other way around, no? EVENT BASED trigger -NOT interval/time based.
in the event based triggers a server side api is hit for every few mins based on the interval set, so every few mins there is an api that triggers and check for changes if any event matches our trigger then the process is started else its not.. so its not a robot getting triggered but a server side script checking for an event to happen.
if you want a truly event based trigger then you should http webhook connector which triggers when the webhook url is hit, but for that the target application should be able to call the UiPath webhook
The Outlook email trigger in Integration Service is not always a true push/webhook event. Many connector triggers are implemented using a polling mechanism, where Integration Service checks the source application at a configured interval (default 5 minutes). Lowering the interval to 1 minute means UiPath polls Outlook/Microsoft Graph more frequently, resulting in faster detection but increased API calls and load
This will be taken care by backend services from UiPath Integration Services and won’t impact your automatons or agents in any way.
Also, you won’t be charged for these event checks. You will be only charged when there is actual event triggered and your agent or automation got triggered.