Error while running the process from jobs module in orchaestrator

I can’t run the process through the job module in orchaestrator while i can run it from uppath robot.

Error it gives

Process : TestDataScraping
Environment : Env
Robot : TestRobot1
Info : “Executor start process failed, reason System.UnauthorizedAccessException: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))\r\n at UiPath.UiSystemClass.OpenInteractiveWindowsSession(String bstrUser, String bstrPassword, UiOpenSessionFlags nFlags, String bstrApplication, String bstrAppArguments, Int32 nDelayMs, Int32 userToken, UiGenericOptions options)\r\n at UiPath.Core.Setup.OpenInteractiveWindowsSession(String username, String password, OpenSessionFlags flags, String application, String arguments, Int32 userToken, Int32 preferredWidth, Int32 preferredHeight, Int32 preferredDepth)\r\n at UiPath.Service.Impl.Executor.StartProcessInSession(Guid executorInstanceId, String username, String password, OpenSessionInfo sessionInfo, IntPtr userToken)\r\n at UiPath.Service.Impl.Executor.<>c__DisplayClass13_0.<b__0>d.MoveNext()”
Start Time : 2017/10/05 18:48:42
End Time : 2017/10/05 18:48:42

I can run from uipath robot and run it from studio as well… it means uipath robot service is perfectly running… however running through job gives error.

Double check the Robot credentials.

it started working on its own… how do i check the credential…

FYI…

Executor start process failed, reason System.UnauthorizedAccessException: Access is denied.

Password is not provided (edit robot -> username and password).

My system dont have a password, what do i do then?

Hi @AnirudhGoswami

You can simply leave the password field blank :slight_smile: