Error when adding asset to solution

Help Orchestrator
1

Hello,

This is the first time I get this error but when I try to add certain assets to my solution I get the following error:

Only 0 out of 1 selected resources were added to the solution due to an unexpected error.

The following resources were not added:

  • 1 Asset

I tried to delete and recreate the asset but still get it, is the folder corrupted? Any advice?

2

Hi @adext01

This error may not necessarily mean that the folder is corrupted. You can try the following steps:

  1. Refresh the Orchestrator page and try adding the asset again.
  2. Check whether you have the required permissions to manage Assets and Solutions in that folder.
  3. Try creating a new test solution and add the same asset to check whether the issue is specific to the solution.
  4. Check if there are any dependencies or naming conflicts with the asset.
  5. Try logging out and back into Automation Cloud, or use an Incognito/InPrivate browser window.
  6. If possible, check the browser console or Orchestrator logs for more details about the unexpected error.

Since you already recreated the asset and the issue persists, testing with a new solution or folder could help identify whether the problem is related to the specific solution configuration.

Could you also share the asset type and any additional error details? This may help identify the root cause.

Hope this helps!

3

@adext01

check the networks tab to see if there are any api errors

cheers

4

Hi @adext01

this usually isn’t related to the folder being corrupted. Try checking whether the asset has any special characters in its name and make sure you have the required permissions on the asset/folder.

You can also try creating a new asset with a different name and type to confirm if the issue is specific to that asset.

5

Hi @adext01 ,
You can try with the below steps:

  1. Refresh/reconnect Studio to Orchestrator.
  2. Verify you have Edit/View permissions for Assets in that folder/tenant.
  3. Check if the asset name already exists or if there are duplicate references.
  4. Publish the process again and try adding the asset from a different folder.
  5. Clear Studio cache and restart Studio.
  6. If multiple users are affected, check Orchestrator logs and status for temporary service issues.
    Thanks