I have been using UiPath Orchestrator from a long time and have faced this issue. My bots are generally scheduled to run 24x7. Today morning suddenly I could see all my scheduled job failed to run through Orchestrator while i can run it from Uipath robot.
Error it gives
Machine name: XXXXXXXXXXXXXX
Info: Executor start process failed, reason System.UnauthorizedAccessException: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))
at UiPath.UiSystemClass.OpenInteractiveWindowsSession(String bstrUser, String bstrPassword, UiOpenSessionFlags nFlags, String bstrApplication, String bstrAppArguments, Int32 nDelayMs, Int32 userToken, UiGenericOptions options)
at UiPath.Core.Setup.OpenInteractiveWindowsSession(String username, String password, OpenSessionFlags flags, String application, String arguments, Int32 userToken, Int32 preferredWidth, Int32 preferredHeight, Int32 preferredDepth)
at UiPath.Service.Impl.Executor.StartProcessInSession(Guid executorInstanceId, String username, String password, OpenSessionInfo sessionInfo, IntPtr userToken)
Start Time: 07/23/2019 7:12:15 PM
End Time: 07/23/2019 7:12:15 PM
I can run from Uipath robot and studio as well… it means uipath robot service is perfectly running… however running through Orchestrator gives error.
Note: There has not been any changes to my Orchestrator Settings/Machines for last 1 year
I have tried checking on the suggestions in multiple threads for this topic but did not get any answers for the same.
Requesting your guidance on the same. Please help!
First of all delete the robot from the robot page and create it again and try to rup a job on this robot. If it doesn’t work
I think you should check with the infrastructure team whether the port which connect orchestrator server and the server where the robots are installed has been closed. I think those two servers are not communicating vert Well .
I have gone thru the steps but did not help either, but i have noticed one thing it seems when i am opening the Robot Section on Orchestrator page under it shows Available and shows it to be connected to my Bot in System: