Error reaching external package feeds

Hi There,

Since upgrading the to the new versions (Both Orchestrator and Studio - 2025+), NuGet packages could not be installed on the Robot machine as there is a problem reaching the following external feeds. This is causing big problem every time i update the packages. Any Ideas how to fix this issue ?

A connection attempt failed because the remote host did not respond within a certain period of time, or the connection established was faulty because the connected host did not respond. (api.nuget.org:443)’ exception on https://api.nuget.org/v3/index.json

A connection attempt failed because the remote party did not respond within a reasonable time, or the connection that was made was faulty because the host that was connected did not respond. (pkgs.dev.azure.com:443)’ exception on https://pkgs.dev.azure.com/uipath/Public.Feeds/_packaging/UiPath-Official/nuget/v3/index.json

A connection attempt failed because the remote party did not respond within a reasonable time, or the connection that was made was faulty because the host that you are connecting to did not respond. (gallery.uipath.com:443)’ exception on https://gallery.uipath.com/api/v3/index.json

Appreciate you inputs
Regards
Hara

Can you reach those URLs from the browser on the robot machine?

Yes I can, these URLs are defined in the Studio by default, not by me

Hi @Hara_Gopal

I think this is mostly a network or firewall issue, not really a Studio upgrade problem. After 2025+, Studio depends more on external feeds, so make sure the robot machine can reach those URLs over 443. If you’re behind a proxy, double-check proxy settings in UiPath and the machine config. As a backup, using an internal/offline NuGet feed also helps if internet access is restricted.

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I mean in a web browser. You can log into the robot machine as the robot account, open Chrome/Edge, paste in that URL, and it opens?

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yes, it turned out to be a proxy issue. There is a JSON file under C:\ProgramData\UiPath\Shared\proxy.json that can be updated fix the problem

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