Error in Running My First Process In Orchestrator

[IngridJB (IJ)]

So I log into Orchestrator, followed the steps to run a process from there and when I go to start the job, I get message in the attachment.

Thank you in advance!
Ingrid

[Jan_Brian_Despi]

Hi! Please view this thread:

Could not start executor. The user name or password is incorrect. (Exception from HRESULT: 0x8007052E) - Troubleshoot steps

Please follow the below approach: 1. Kindly open the Robot settings in the Orchestrator window & reapply the Robot Password. You will have to provide both domain\username and password for Orchestrator to create a Remote session on Robot /Studio machine. Username - If your Robot username is in a domain please write it in the “domain\username” format. Password - Provide the password to login to the Host machine. Verify now 2. Go to services.msc and look for the service “UiRobot” and ch…

Thanks!

[IngridJB (IJ)]

Hi Jan, thanks for the quick reply, yes I did as you detailed and I do have those fields filled out already.

[Jan_Brian_Despi]

So it is working now?

[IngridJB (IJ)]

no

[IngridJB (IJ)]

[Jan_Brian_Despi]

Have you already created a machine, robot, and provisioned it in the environment?

[IngridJB (IJ)]

yes sir

[IngridJB (IJ)]

here is my provisioned bot

[IngridJB (IJ)]

here is my machine

[IngridJB (IJ)]

here is my environment

[Jan_Brian_Despi]

Please make sure that the username and password is the same as what you have in your computer

[IngridJB (IJ)]

I could have sworn I supplied the same password, duh!! thank you Jan!!!