Error in Office 365 send mail activity

Help Activities
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1

Hello Team,

We are facing issue with Office 365 send mail activity. receiving the below error. Please do the needful.

error → RemoteException wrapping Microsoft.Graph.ServiceException: Code: generalException Message: An error occurred sending the request. —> RemoteException wrapping Internal.Cryptography.CryptoThrowHelper WindowsCryptographicException: The specified network password is not correct.

Cheers

2

@Venkat4

Welcome to the community

As per error the authentication details you provided in scope might be wrong…please check

Cheers

3

@Venkat4,

Check credentials used in Office 365 Scope activity.

You can use integration services for this.

4

@Anil_G

I have checked the credentials and they are correct. But still we are receiving the error.

Cheers

5

@Venkat4

What authentication are you using

Cheers

6

Application ID and Certificate

7

@Venkat4

then looks like your cerificate is locked or havign an issue

cheers

8

Try to read and apply this article https://uipath-survey.secure.force.com/CaseView/articles/Knowledge/Microsoft-Office-365-The-certificate-does-not-have-a-private-key?lang=en_US