Error in login issue

Help Studio
1

Hi Team,

How to fix this login issues. its show at many time..

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2

@kauveryrpabot

Refer this solution

3

@kauveryrpabot ,

“No connection could be made because the target machine actively refused it” is an indication of a connectivity issue with the network/proxy/firewall and is not related to UiPath account.

This can be tested by doing the following:

  1. Test the connectivity to https://cloud.uipath.com through a web browser.
  2. For corporate/VPN network connections, temporarily switch to some other network/hotspot.
  3. Allow the outbound HTTPS (TCP 443) traffic for the following URLs:
    • cloud.uipath.com
    • account.uipath.com
    • activate.uipath.com
  4. For a proxy setup, check proxy settings/credentials and temporarily disable it.
  5. Restart UiPath Studio and try to click on Sign In.

UiPath needs specific connectivity to cloud.uipath.com:443 for UiPath Studio to Automation Cloud communication.

4

Hi @kauveryrpabot ,
Please check these once:
1.Check Internet Connectivity

  • Open https://cloud.uipath.com in a browser.
  • If the site doesn’t open, verify network connectivity.
  1. Check Proxy / Firewall
  • Corporate firewall, proxy, VPN, or antivirus may be blocking access to cloud.uipath.com on port 443.
  • Ask your IT team to whitelist UiPath Cloud URLs.
  1. Configure Proxy in UiPath
  • If your organization uses a proxy, configure the proxy settings for UiPath Robot/Assistant.
  1. Clear UiPath Cache
  • Close UiPath Assistant.
  • Delete contents from:
    • %localappdata%\UiPath
  • Restart Assistant and try signing in again.
  1. Update or Repair UiPath
  • Repair or reinstall UiPath Assistant/Robot if the issue occurs frequently.
  • Ensure you’re using a supported version.
  1. Test Network Connection

and

telnet cloud.uipath.com 443

to verify connectivity.

Thanks

5

Hey @kauveryrpabot
It looks like network/firewall issue.

Can you please check from this machine:

Test-NetConnection cloud.uipath.com -Port 443

and also verify if you can open https://cloud.uipath.com from browser?

If TcpTestSucceeded is False, then I would check firewall/proxy and confirm that outbound connection to cloud.uipath.com on port 443 is allowed.