Error in Excel when going from DEV to PROD

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1

Hi all

I appologize if this question has been raised before - but I could not find anything related in the forum.

I have a strange issue (probably not). I have been working on a robot which in the first part works entirely within Excel ordering the input data. Now it is stable and works like a doll on my PC but when moved to the production PC, I run into trouble with my selectors:

Eksport_Kelio_Fravær has thrown an exception

Source: Click ‘EXCEL7’

Message: Cannot find the UI element corresponding to this selector: <wnd app=‘excel.exe’ cls=‘XLMAIN’ title=‘export.xls [Kompatibilitetstilstand] - Excel’ /><wndcls=‘EXCEL7’ title=‘export.xls [Kompatibilitetstilstand]’ />

Exception Type: SelectorNotFoundException

UiPath.Core.SelectorNotFoundException: Cannot find the UI element corresponding to this selector: <wnd app=‘excel.exe’ cls=‘XLMAIN’ title=‘export.xls [Kompatibilitetstilstand] - Excel’ /><wnd cls=‘EXCEL7’ title=‘export.xls [Kompatibilitetstilstand]’ /> —> System.Runtime.InteropServices.COMException: Cannot find the UI element corresponding to this selector: <wnd app=‘excel.exe’ cls=‘XLMAIN’ title=‘export.xls [Kompatibilitetstilstand] - Excel’ /><wnd cls=‘EXCEL7’ title=‘export.xls [Kompatibilitetstilstand]’ />

at UiPath.UiNodeClass.FindFirst(UiFindScope scope, String nodeID)

at UiPath.Core.UiElement.FindFirst(FindScope scope, Selector selector)

— End of inner exception stack trace —

at UiPath.Core.Activities.TaskAsyncCodeActivity`1.EndExecute(AsyncCodeActivityContext context, IAsyncResult result)

at System.Activities.AsyncCodeActivity.System.Activities.IAsyncCodeActivity.FinishExecution(AsyncCodeActivityContext context, IAsyncResult result)

at System.Activities.AsyncCodeActivity.CompleteAsyncCodeActivityData.CompleteAsyncCodeActivityWorkItem.Execute(ActivityExecutor executor, BookmarkManager bookmarkManager)

The Excel version is exactly the same on both PCs but I am running the “Studio” version of UiPath whereas the production machine has the “Community version” until the license has been received. Could this be a matter

I have tried with and without “Excel application scope”. I have tried running it as a robot package as well as from the UI. I have tried deselecting the selectors in different combinations and now I have no more ideas as to what could be wrong.

Any ideas?

Thanks in advance,

Torben

2

you need to check the Excel selectors in both prod and dev environments, they don`t match.

3

I forgot to write, that I made a new “indicate on screen” on the PROD machine. Which made that step work. Checked the selectors afterwards - and they were exactly the same as the ones on the DEV machine.

I would be really happy if I could avoid changing all those “Indicate on screen” as it would make maintenance a pain. Also - as i understand - the “picture” itself doesn’t do anything. Its the selectors that matter.

Thanks for your input :slight_smile: