Error getting transaction data for Transaction Number: 258. Server has been shutdown at Source: Get transaction item

Help Orchestrator
,
1

What does “Server has been shutdown” covers?
We are using Ochestrator in the cloud, and I can think of 2 possibilities.

  1. The Robot lost internet connection
  2. UiPath Orchestrator had a very temporary breakdown?

But for whatever reason it doesn’t make sense to me.
Can I find a log on what could have been the exact reason?

14: 43: 34.5804 Error {
“message”: “Get transaction item: Server has been shutdown”,
“level”: “Error”,
“logType”: “Default”,
“timeStamp”: “2021-05-10T14:43:34.5804508+02:00”,
“fingerprint”: “9a4fae0e-47f2-46b8-bec0-0908cb5dfb4c”,
“windowsIdentity”: “DOMAIN\user”,
“machineName”: “RPAPROD01”,
“processName”: “My_Process”,
“processVersion”: “1.0.5”,
“jobId”: “5c0e9894-efa7-486e-b3e9-237b4d31a70d”,
“robotName”: “RobotUser”,
“machineId”: 35762,
“organizationUnitId”: 145231,
“fileName”: “GetTransactionData”,
“logF_BusinessProcessName”: “Framework”
}

I forgot to mention that my interface in Orchestrator has just changed aswell, perhaps it could be a coincidence?!

2

Hello @mdiv!

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