Error connecting to Uirobot service -

studio
robotservice

#1

Hi all,

I’m working on a virtual machine and normally the UiRobot service is running and the icon in the system tray appears green (“Connected and licensed”).

image

However, every 7 days the UiRobot service disconnects and the icon in the system tray appears orange (“Error connecting to UiRobot service”).

Then, I have to access the list of Local Services in the Control Panel and start manually the service again.

Someone knows why this happens?

Thanks!


#2

Is there any specific day on which this happens? Please check with your IT team if they have any job running which clears these settings for external services on a particular interval.