Error about accessing a screenshot when trying to use Web Recorder

Feedback Studio
, ,
1

Hello - I see the error in the screenshot below when trying to record a sequence using the Web Recorder.

I have limited any running apps/processes that might be trying to access the files in the .screenshots folder, but I’m on an enterprise laptop so it’s possible the antivirus/anti-malware tools are causing this.

I tried disabling screenshots for all activities, but I believe I can only do this after the activity has been created.

Also tried rebooting, and clearing out the screenshots folder.

Thanks!

Screenshot_1
Screenshot_11135×402 77.5 KB

2

H @tobyleftly ,

To avoid the situation try using a folder in C drive(C:/UIpathproject) directly or any other drive that you have instead of using documents which is under user. May be on Organization level there might be folder access locks.

cheers

3

Thanks for the suggestion - the error still occurs though.

4

Hi @tobyleftly ,

Check the folder properties if the folder is in Read-only or any other locks

cheers

5

Hrm - the folder is read only… and when I try to set it back it reverts immediately. I’ll look into it and post the solution when I find it. Many thanks @Anil_G !

6

hi @tobyleftly ,

Either the parent folder is also read only . you need to start from there to make the ones inside writable

Hope you solve your issue

cheers