Enterprise trial orchestrator installation error

I am trying to install the enterprise test orchestrator on a windows 2016 server but when I am doing a rolling back action I get an error and it does not allow the installation, I don’t know what the error is. This is a part of the log file:

[16D4:2364][2020-08-20T11:58:21]i000: ExecuteMsiMessage: Log = Action 11:58:21: Orchestrator_ConfigureIis. Configuring IIS
[16D4:2364][2020-08-20T11:58:30]i000: ExecuteMsiMessage: Log = Message type: 2, Argument: 0
[16D4:2364][2020-08-20T11:58:30]i000: ExecuteMsiMessage: Log = Message type: 2, Argument: 0
[16D4:2364][2020-08-20T11:58:30]i000: ExecuteMsiMessage: Log = Message type: 0, Argument: 1033
[16D4:2364][2020-08-20T11:58:30]i000: ExecuteMsiMessage: Log = Message type: 1, Argument: UiPath Orchestrator
[16D4:2364][2020-08-20T11:58:30]i000: ExecuteMsiMessage: Log = Action 11:58:30: Rollback. Rolling back action:
[16D4:2364][2020-08-20T11:58:30]i000: ExecuteMsiMessage: Log = Configuring IIS
[16D4:2364][2020-08-20T11:58:30]i000: ExecuteMsiMessage: Log = Configuring IIS
[16D4:2364][2020-08-20T11:58:41]i000: ExecuteMsiMessage: Log = Writing system registry values
[16D4:2364][2020-08-20T11:58:41]i000: ExecuteMsiMessage: Log = Orchestrator_CopyConfigurationFilesBack
[16D4:2364][2020-08-20T11:58:41]i000: ExecuteMsiMessage: Log = Orchestrator_UpdateConfigurationAndDatabase
[16D4:2364][2020-08-20T11:58:41]i000: ExecuteMsiMessage: Log = Orchestrator_ApplyDbMigrations_Rollback
[16D4:2364][2020-08-20T11:58:50]i000: ExecuteMsiMessage: Log = ExecXmlFile
[16D4:2364][2020-08-20T11:58:50]i000: ExecuteMsiMessage: Log = Installing Windows Firewall configuration
[16D4:2364][2020-08-20T11:58:50]i000: ExecuteMsiMessage: Log = Rolling back Windows Firewall configuration
[16D4:2364][2020-08-20T11:58:50]i000: ExecuteMsiMessage: Log = Copying new files
[16D4:2364][2020-08-20T11:59:04]i000: ExecuteMsiMessage: Log = Creating folders
[16D4:2364][2020-08-20T11:59:04]i000: ExecuteMsiMessage: Log = Updating component registration
[16D4:2364][2020-08-20T11:59:06]i000: ExecuteMsiMessage: Log = Message type: 2, Argument: 1
[16D4:2364][2020-08-20T11:59:06]i000: ExecuteMsiMessage: Log = Message type: 2, Argument: 1
[16D4:2364][2020-08-20T11:59:06]i000: ExecuteMsiMessage: Log = 1: 2 2: 0
[16D4:2364][2020-08-20T11:59:06]i000: ExecuteMsiMessage: Log = 1: 2 2: 1
[2EFC:32F8][2020-08-20T11:59:06]e000: Error 0x80070643: Failed to install MSI package.
[2EFC:32F8][2020-08-20T11:59:06]e000: Error 0x80070643: Failed to execute MSI package.
[16D4:2364][2020-08-20T11:59:06]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[16D4:2364][2020-08-20T11:59:06]i000: ExecutePackageComplete: UiPathOrchestrator.msi complete.
[16D4:2364][2020-08-20T11:59:06]i319: Applied execute package: UiPathOrchestrator.msi, result: 0x80070643, restart: None
[16D4:2364][2020-08-20T11:59:06]e000: Error 0x80070643: Failed to execute MSI package.
[16D4:2364][2020-08-20T11:59:06]i000: ExecutePackageBegin: UiPathOrchestrator.msi - should execute: False
[2EFC:32F8][2020-08-20T11:59:06]i318: Skipped rollback of package: UiPathOrchestrator.msi, action: Uninstall, already: Absent
[16D4:2364][2020-08-20T11:59:06]i000: Progress: Install progress: 55
[16D4:2364][2020-08-20T11:59:06]i000: ExecutePackageComplete: UiPathOrchestrator.msi complete.
[16D4:2364][2020-08-20T11:59:06]i319: Applied rollback package: UiPathOrchestrator.msi, result: 0x0, restart: None

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Hello @daniela.gonzalez-ra!

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hi @daniela.gonzalez-ra
Most probably this will be block by your Anti Virus or Firewall rules ,
check with it .

Hi @Maneesha_de_silva, I already tried disabling the firewall and I get the same error.

@daniela.gonzalez-ra, can you please provide us the entire log file in order to better debug the issue?
Also, can you please provide us the used Orchestrator version?

The Server Roles and Features script has to be run: https://raw.githubusercontent.com/UiPath/Infrastructure/master/Setup/InstallRolesAndFeatures.ps1 and check the other prerequisites

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