Enterprise Edition is shown as Community edition after 2019.4.4 upgrade

#1

Hi

I downloaded the enterprise edition from orchestrator cloud (the free version) and installed in my machine where I had enterprise edition 2018.4. Now after installation of 2019.4.4 it shows on the help section of the studio as community edition. Can you please help @loginerror . Also it is showing different device id

2019.4.4 - 06/27/2019
Community Edition
Windows Installer

License Provider: Orchestrator
Device ID: CtY4o+dnbgdfmtEKzOpf

Microsoft Windows 10 Enterprise 64-bit
.NET Framework Version 4.7.2

Thank you

#2

Hi @rahulraj987,
Please contact with our Technical Support.

#3

This issue was resolved when i uninstalled the uipath from my machine and installed with the new msi

Can you please point me to the right help/guide url(if any) for upgrade since I am confused about using platform istaller and msi when I read it from below url

1 Like
#4

This is actually the right guide about updates. Can you please tell me if you have downloaded MSI or EXE for the update?

#5

it was msi. I ran it without uninstaling previous version. This created the problem

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#6

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