Encoding Issue?

Hello all,

I have a bot that is reading a text file and then using that as the body of an email. I am using the IBM863 encoding for French Canadian but it is not working at all.

I will share some screenshots as an example.
Here is what the text file looks like:


Here is what the email looks like:

Anyone have any ideas?

Thanks!

1 Like

Is this just an issue where you can’t send outlook messages using encoding?

Hi
I think for French Canadian it’s IBM863 which is the correct one

I m not sure buddy but kindly check the encoding once

@rileythiessen

Just tested IBM037 and it is definitely not it. The other one throws an exception saying it isn’t an actual encoding value.

Ah i believe you meant IBM01140. Also doesn’t work and gives me gibberish

1 Like

I think the code value matters here buddy
Everything is fine
@rileythiessen

I am just using test code currently I will show you screenshots.

code:

email template txt file:

email I receive:

It’s actually right buddy
IBM863 is correct

But I wonder why it didn’t
Can I have that txt file if possible

@rileythiessen

emailtemplate2 - Copy.txt (306 Bytes)

Sure. Can you see if you can send an outlook message with the correct characters?

Thanks :slight_smile:

@rileythiessen,

Can you save the txt file with encoding as “UTF-8” instead of ANSI and try

Leave Encoding type property empty in “Read Text” activity

Attached is the file emailtemplate2 - Copy.txt (320 Bytes)

Beautiful that worked thank you so much!

Ok ignore the image lol i sent the wrong one but it did work. Thanks again :slight_smile:

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