Hello,
I am using Send SMTP Mail Message activity from the 1.22.22 ver. of the Mail activities package and when I am testing it in Studio everything is in order.
The problem occurs when I published the process to orchestrator. The email is not only not received anywhere, but the activity also does not throw any error and the process is logged as successful, when its not. We do not use any of the orchestrator folders/credentials or functionalities whatsoever.
My UiPath version is 2023.10.05
Are you using same mail account in your Development environment and Orchestrator?
Every parameter like email, port, server is taken from a local Config.xlsx file located on the machine. The email for the orchestrator and the email which I use for sending the messages is different.
It would be a basic question but does your Bot running machine have SMTP server address whitelisted on it’s firewall?
Also check SMTP server logs for these emails going through. Server Admin can help you with this.
Thanks,
Ashok 
Check with your email admins to find out if SMTP is being blocked or filtered from that server. Servers often have more restrictions than user workstations.
There is no mail account when you’re using Send SMTP Mail Message.
Hi Paul,
Yes, but here I want know whether the process executing with same user logins or not.
I forgot to mention that earlier in the process theres the same activity and it works. Its just that when we send the status report at the end, it passes by and sends no email, throws no error.
In that case check the email size limit. Normally it’s 25 MB per email but it might be customized. In this case only SMTP will not throw email but will not deliver it also.
Thanks,
Ashok
My attachment is an excel file which is under 100kb
There is no user, no login when using SMTP. (unless it’s specifically set that way on the SMTP server but it normally isn’t)
Something in your email system is blocking it. Talk to your email admins.
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