Email Alerts Dashboard in Cloud Platform

Help Orchestrator
1

Hi,

I’m receiving two email alerts dashboard in my email. I only have one (1) disabled service/tenant at the moment in platform.uipath.com. How can i see other tenants binded in my email account? Seems this was caused by the account migration before?

UPDATE: I receive two email alerts again even with empty service/tenant in my platform account.

2

I also get 02 mail 03/04/2020 & 04/04/2020 date. Alerts Dashboard for tenant but check not running any tenant. So how to disable it. Please anyone suggest…

3

Hello,

I also started receiving these email last week, daily, despite having stopped using those accounts years ago. Any solutions?

1 Like
4

I also started receiving these emails, they dont have any URL or link where to change settings, this is annoying! Please let us know where we can disable these

1 Like
5

Count me in on this one. I also started receiving these e-mails on old tenants. Please stop them, or give us at least the possibility to opt out. Thanks.

6

Yep, me too. No obvious way to stop them and I don’t think I’ve ever used the Online Orchestrator for anything.

7

#metoo
I’ve received same mail to another two mail address.
It’s very busy.
Please tell me how to stop this mail.

—In Japanese(↑ same content）
私も同様のメールを受け取るようになりました。
複数のアドレスに送られてくるため大変うざったいです。
メール送信の停止方法を教えていただけませんでしょうか。

8

I also keep receiving emails and I don’t find the settings tab in platform.uipath.com to disable the email alerts.

Please I would very much appreciate your help on this

Thank you in advance

9

Go to Tenant and click Settings in the upper right.

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Uncheck enable alerts email on the Mail tab.

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3 Likes
10

Hi @dajeong,

I have seen this option but I don’t have any service/tenants available already in my platform account :cry:

11

Same here. I receve mail from two old tenants, that I created while studying. Now I have no any orchestrator services on my account and cannot change their settings.

12

Thanks! but,I’ve already off the checkbox.

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13

Check all Status on the list to see if there is service.

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If you still don’t see Tenant, try deleting it with the API below.
URL : https://platform.uipath.com/[Site URL]/[Tenant Name]/swagger/

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I got an e-mail from Tenant, which I made for study, but it’s not coming in today.
I’m not sure if it’s because of the above method