Element not found when BOT run on Silent way

[suraj23 (Suraj)]

Element not found or BOT did not click on button when BOT run on a silent way (Silent way mins system is in a lock state)
any one have idea to resolve issue

[ksrinu070184 (Srinivas)]

@suraj23

Check if the bot license is Unattended license, If it is attended license then system should be turn on

Hope this helps you

Thanks

[suraj23 (Suraj)]

attended license is used

[ksrinu070184 (Srinivas)]

@suraj23

Attended license bots will not work when the screen is locked / Minimize mode

Hope this helps you

Thanks

[suraj23 (Suraj)]

@ksrinu070184
sorry , its unattended

[ksrinu070184 (Srinivas)]

@suraj23

Okay, Check with keeping some delay

Hope this may helps you

Thanks

[vignesh.ks]

Hi @suraj23

Did you checked the simulate click option in the click activity?

Thanks

[suraj23 (Suraj)]

hi @vignesh.ks
I tried both ways with Simulate click True or False
but it’s not working

[vignesh.ks]

Hi @suraj23

Is you’re robot is licensed?

If it is not a licensed robot, then it can’t work on lock screen.

Thanks.

[suraj23 (Suraj)]

Hi @vignesh.ks
yes robot is licensed

[vignesh.ks]

Hi @suraj23

In the attached screen shot, I can’t find the license details.

Kindly go to your profile in orchestrator, under general column you can find the license.

Thanks.

[suraj23 (Suraj)]