Element Exists activitie

I’m trying to automate a process on a website, but it can go to two different pages, I was trying to use element exists activitie but even when exits, it just ignores and goes to the “else” option.
Anyone knows why this happen?
Thanks!

@C.Santiago - it could be a chance of sector issue… can you share the selector for elementexists for both pages ?

or try to open both pages and check the elementexists selector is valid or not.