Edge extension is already installed but still getting an error

[Puneet_Singh]

UiPath is already installed on production machine but still i am getting an error UiPath extension is not installed. I connect with IT team but they are not able to fix and saying its a code error. See screenshot and help me out in fixing this.

[supermanPunch (Arpan)]

Hi @Puneet_Singh ,

Have you checked the below Post :

Edge browser extension not working: Cannot communicate with browser, please check the UiPath extension

This has been resolved. My company security system was blocking the usage of the extension, so we had to utilize an internal workaround to allow the extension to work.

Do also check by updating all the packages to the latest stable versions.

Is it the same when you check with Studio ? Or only on Production this happens ?

[ushu (Usha kiranmai)]

Hi @Puneet_Singh - Are you using any Kill Process activity within your code. If so, avoid using that activity, instead use Close Application/ Close Tab and check how that goes

[Puneet_Singh]

This is not working

[Puneet_Singh]

What package please elaborate. I had checked Manage Package and all the use one are updated. How we know which package we have to look for downgrade or upgrade