I’m having an issue with downloading files from storage buckets using the Orchestrator web application. Using the activities in Studio works just fine.
When I Press download, this page appears:
I fiddled around trying to see what stopped this request, and the only thing I saw was that Telemetry data is stopped by network policies in this on-premise environment:
Anyone seen this before?
Is this issue still present? (just to eliminate the possibility of a temporary outage)
Yes, it is.
I was thinking maybe opting out of sending telemetry data might do the trick?
Maybe, but this looks like it would be linked to your specific infrastructure. I would strongly suggest to contact our technical support and your IT team to try to resolve this issue:
Thanks for replying. I’ve already raised a ticket.
Will update this thread when cause and solution is in place.
Solution was to install and use Chrome instead of IE11!
Thanks for letting us know! Makes sense as support for older browsers was stopped last year.
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