Download attachments from service now

[Anjali01 (Anjali kumari)]

Hi Folks,

Could someone please help me to download the attachments from service now incident.

Thanks,
Anjali

[PaulNel]

Use the UIPathTeam.ServiceNow.Activities.It has an activity to download attachments.

[Cristian_Negulescu]

Hello Anjali,
In this video, you see how to download files via Raw REST API commands:

UiPath Upload file to ServiceNow | Upload file via REST API | OAuth2 | Download files

and here you see how you can do this from an Activity:

ServiceNow Automation with UiPath (Use Case) Incident to Excel

Thanks,
Cristian Negulescu

[rdn.shreenavya (NAVYASHREE D)]

Hi Paul,

When using Servicenow download attachment activity, I am getting the below error. Not having any detailed description of the error. Do you mind to shower some light on it.