DoubleUI Application Issue

Help StudioX
,
1

Is there another way to access the DoubleUI Application? My organization seems to have a restriction created that is preventing me from being able to access the application. The error states that I am not authorized to execute DOUBLEUI.EXE.

2

Hi @destiny_sexton

You cannot access it manually too?

Regards
Sudharsan

3

Hello,

I do not know how to access is manually. I extract the file from the Academy training module and attempt to open the application file and receive the error. I have also found a few links from the Community Forum and tried that and I still received an error.

Thank you,

Destiny Sexton

Provider Program Administrative Analyst

Blue Cross and Blue Shield of Oklahoma, a Division of Health Care Service Corporation,

a Mutual Legal Reserve Company

Phone: 940-397-9520 I Email: destiny_sexton@bcbsok.com

4

Hi @destiny_sexton

You downloaded that application right? double click on that Exe file

5

I downloaded the application and double clicked on it and receive the error. I believe it is a permissions issue internally. I am asking if there is another method to access the application so I can complete the exercises.

Thank you,

Destiny Sexton

Provider Program Administrative Analyst

Blue Cross and Blue Shield of Oklahoma, a Division of Health Care Service Corporation,

a Mutual Legal Reserve Company

Phone: 940-397-9520 I Email: destiny_sexton@bcbsok.com

6

Hi @destiny_sexton

Currently, there’s no other option to access the application.
You can ask your IT department to allow you to use it as it is for learning purposes.