Double click is not working for one of the user, while its working fine in other user system.,

Help Studio
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1

Hello all, Good evening,

we are running the code in multiple sysetms, its working fine, But only for one user particular “Double Click” activity is not working while running the bot. Please let me know the solution, Thanks.

2

Hi @Siddarth_Nagarabenchi

Can you introduce a delay of 3 seconds before the double click action & then verify whether it works or not?

Best Regards.

3

@Siddarth_Nagarabenchi

Is this hppening intermittently or always?

If its always then may be need to check further

But if its intermittent then use retry scope and use a condition to check if double click is successful

Cheers

4

Hi @Siddarth_Nagarabenchi

Check if the screen resolution and display scaling settings on the user system are different from other systems. This can affect the accuracy of the mouse click actions. Ensure that the screen resolution and display scaling settings are set appropriately for the target application, otherwise you can expirement with the timing and delay settings in the “Double Click” activity. Sometimes, a slight adjustment in the delay before or after the click action can improve reliability.

Thanks!!!