Double Click Image : Error HRESULT E_FAIL has been returned from a call to a COM component

citrix
image
click

#1

Hi All,

I am getting the below error suddenly. The same activity works well for the last 4 - 5 months.

image

Please help me to resolve this. Also let me know the cause for this error.


#2

Please check your browser plugin and Selector. this problem can in multiple causes.
To resolve selector issue, please use UiExplorer for right selector.


#3

Hi @rkelchuri,
There is no issues with Selector since it is Double click image activity on Citrix environment. Also its a standalone tool, so I don’t think browser plugin could be a cause.

However thanks for your intervention :slight_smile:


#4

oops i missed that… when it is OCR then you need to see results of OCR readings. Some times results will show corrupted.
please revisit OCR readings… Some times under Citrix you will find dynamically changed objects which is difficult to capture/read.
Hope my inputs are useful.