Does healing cost or free?

Help Healing Agent
1

Team,

Wanted to know if healing agent cost us similar to DU/AI units. Recently, we have seen ai unts getting consumed more.

We have enabled it for around 4 daily processes.

2

Yes, it will cost you SKU.

Here is the detailed licensing documentation

The consumables—like Maestro, Agents, and now Healing Agents—are quite expensive.
Maestro is the hardest to justify because it doesn’t offer many unique features compared to doing orchestration directly in Studio, yet it consumes a lot of units per job.

Healing Agents are somewhat better. You get some free healing credits, but if a process keeps breaking and runs many transactions, the credits finish quickly. After that, healing stops or you must pay per heal.

3 Likes
3

Hi, @Qadar

Healing Agent isn’t free after the included limits similar to DU AI units

Quick check: Go to Orchestrator > Insights > monitor your consumption

It’s spiking cuz your 4 processes are hitting selector/pop-up issues often

only enable on failure-prone processes
Use the recommendations it gives to fix selectors permanently and don’t rely on auto-heals forever
Check your plan limits with UiPath rep

1 Like
4

You’re only charged once per job run for healing on the same activity.

Per the link you provided…

How does Healing Agent handle multiple issues in one activity?​

Take an activity that has two issues simultaneously:

  • The selector is broken.
  • A pop-up obstructs the UI element.

Healing Agent resolves each issue separately, but you are charged only once per activity.

The same is true if the activity runs in a loop within the same job. It may heal multiple times, but you are only charged once.

1 Like
5

@Qadar

It does cost you units

For every heal it does it would cost units

If the same activity fails in single run then it would heal only once but if it fails for every run no fix is made then for every run it would consume units

cheers

2 Likes
6

Hi @Qadar,

Yes, it will cost SKU. You can refer the detailed licensing documentation here:

Agents - Licensing

Regards,
Bharat

1 Like
7

Hi @Qadar

Healing agent will consume the Platform units not AI Units.

Platform Units measure the license usage of Healing Agent in Unified Pricing as follows:

  • One charge equals 3 Platform Units.
  • If recommendations are enabled, you are charged once per recommendation, regardless of whether it is followed by a manual fix or not.
  • If self-healing is enabled, you are charged once per self-healing action.
  • You are charged the same, regardless of whether recommendations are provided or self-healing.
  • If the same UI Automation activity fails repeatedly during a single job execution, Healing Agent heals the activity and then re-uses this healing information for subsequent failures. A charge applies only once for the initial healing. No additional charges are incurred for subsequent uses of the same healing information.
  • Healing information from a previous run is not retained in the next run. As such, in the next job run, Healing Agent heals the activity and incurs an additional charge.
  • Failed self-healing actions are not charged.

If you to know more about Self healing units consumption, read the below UiPath documentation,

Hope it helps!!

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