Do we need separate licenses for each of the users we want to give access to action center?

Help Action Center
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Hello All,

We have a automation request where a team of 30 members will need to get access to action center to view and update the jobs which RPA processes will post there? They don’t need anything else
Do we need specific licenses for this or any user created in orchestrator can see the actions? If required, what is the cost effective way to provide licenses for so many user?

I see 3 type of licenses have the access to action center:
UiPath - Flex - Action Center - Named User
UiPath - Flex - Attended - Named User
UiPath - Flex - Citizen Developer - Named User

2

Another license is automation express, with this will the users be able to use action center?

3

For 30 users who only need Action Center access:

  • Best Option: UiPath - Flex - Action Center - Named User:
    • This is the most cost-efficient option as it is purpose-built for Action Center users and avoids unnecessary capabilities that increase costs.
    • Licensing is based on the number of users, so you’d need 30 named user licenses.

Or

If you have a team of 30 members who need Action Center access specifically to view and update jobs (but not perform other tasks like building automation workflows), the licensing strategy should focus on enabling Action Center functionality for them in a cost-effective manner. Here’s how to approach this:

Key Points About Action Center Access

  1. Licenses for Action Center Access:
  • Not all users created in Orchestrator automatically have access to Action Center. They need specific licenses assigned to them to interact with tasks in Action Center.
  • The licenses you mentioned—Action Center - Named User, Attended - Named User, and Citizen Developer - Named User—all provide access to Action Center, but their primary purposes differ.
  1. License Types Suitable for Action Center:
  • UiPath Flex - Action Center - Named User:
    • Specifically designed for users who only interact with Action Center tasks.
    • Ideal for users like your team, as they don’t need development or robot execution capabilities.
  • UiPath Flex - Attended - Named User:
    • Includes Action Center access but is meant for users who also run attended automations. Likely overkill if the team only needs Action Center.
  • UiPath Flex - Citizen Developer - Named User:
    • Grants Action Center access, plus basic development tools for building personal automations. Not the most cost-effective option if they won’t develop automations.
  1. Role Assignment:
  • Ensure that users are assigned the Task User role in Orchestrator for Action Center access.

Cost-Effective Licensing Strategy

For 30 users who only need Action Center access:

  • Best Option: UiPath - Flex - Action Center - Named User:
    • This is the most cost-efficient option as it is purpose-built for Action Center users and avoids unnecessary capabilities that increase costs.
    • Licensing is based on the number of users, so you’d need 30 named user licenses.

Alternative Option: Concurrent Licensing (if Available)

If your organization’s license agreement supports Concurrent User Licenses:

  • Purchase fewer concurrent licenses (e.g., 10–15 licenses) instead of 30 named licenses.
  • Concurrent licenses allow multiple users to share the same pool of licenses, as long as only the specified number of users access Action Center simultaneously.
  • This can be more cost-effective if the 30 users don’t all use Action Center at the same time.
4

Thanks Shakib, this is already a detailed explanation.
Could you also shed some light on how to get concurrent user licenses for action center? I did not find details about it here: https://licensing.uipath.com/
We are using automation cloud and currently have few dev, test, unattended and attended licenses.

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