New York City Hospital’s offers Full FareMetroCards to all patients that reside within the 5 Boroughs of NYC and live at least a half a mile from the hospital/clinic. Eligibility is based on how far you live from the hospital/clinic. No other criteria are considered.
Every hospital/ clinic has a desktop application/ portal where all the patient data including their address and the address of the hospital/clinic they are being treated is stored and a checkbox to determine whether the distance from their home location to the clinic location is greater than 0.5 or not.
As-Is process : Staff would have to login into desktop/portal to fetch patient address and the hospital/clinic address they are being treated and they do a google search to check if the distance is greater than 0.5 to determine whether the patient qualifies for metrocard or not. Staff would have to do this process for each patient which is repetitive, rule based and error prone.
To-Be process: The Bot downloads list of patients added into the portal/desktop application each day or patients whose addresses have been changed the prior day, would fetch patient and hospital/clinic address and then through google api package in uipath would calculate distance in miles and would select the checkbox whether or not the distance is greater than 0.5.
As is time taken:- Based on the volume of of patients added and modified each day before the automation was 5 and half hours
Time taken after automation: less than 1 hr (depends on the volume of patients added /modified each day)
Industry categories for this use case: Healthcare Pharma
Skill level required: Intermediate
UiPath Products that were used: UiPath Studio
Other applications that were used: IMA, Google Direction API Activity
Other resources: -
What is the top ROI driver for this use case?: Accelerate growth and operational efficiency