Digitize Document Issues

[kawtar.ettayarssouti]

im trying to extract data from a banck check (image) using document understanding , and i get error in Digitize Document :

23.4.4+Branch.support-v23.4.Sha.945d5c2edbcdd77cdd9ba7fe5accc15c57daf757

Source : Main Sequence

Message : One or more errors occurred. (Request CorrelationId: b3330132-6305-40c7-9e83-9c7e1bfd61b0
Request PredictionId: btwNtANN/t+6xSgzxxyGJ0hVmgBZhKj79yHPo1sYWQY=_cccc4c21-1a7f-4244-8099-0335bf9537fe
Error performing OCR: {“info”: “Prediction Failed”, “reason”: “{"message": "Service Exception 400: InvalidRequest - pages structure does not follow specified interface: ", "stacktrace": "\nDuring handling of the above exception, another exception occurred:\n\nTraceback (most recent call last):\n File \"/model/bin/UiPath_core/plugin.py\", line 253, in model_predict_event\n result, metrics = self.model.predict_with_metadata(model_data, metadata = model_metadata)\n File \"/workspace/model/microservice/main.py\", line 60, in predict_with_metadata\n response, telemetry = service_internal.predict(context, doctype_name=model_name or self.doctype_name)\n File \"\", line 211, in predict\n File \"\", line 292, in _predict\n File \"\", line -1, in get_pages\n File \"\", line -1, in validate_pages_structure\nutil.misc.ServiceException: Service Exception 400: InvalidRequest - pages structure does not follow specified interface: "}”} UiPathOCRErrorInvalidResponse)

Type d’exception : System.AggregateException

System.AggregateException: One or more errors occurred. (Request CorrelationId: b3330132-6305-40c7-9e83-9c7e1bfd61b0
Request PredictionId: btwNtANN/t+6xSgzxxyGJ0hVmgBZhKj79yHPo1sYWQY=_cccc4c21-1a7f-4244-8099-0335bf9537fe
Error performing OCR: {“info”: “Prediction Failed”, “reason”: “{"message": "Service Exception 400: InvalidRequest - pages structure does not follow specified interface: ", "stacktrace": "\nDuring handling of the above exception, another exception occurred:\n\nTraceback (most recent call last):\n File \"/model/bin/UiPath_core/plugin.py\", line 253, in model_predict_event\n result, metrics = self.model.predict_with_metadata(model_data, metadata = model_metadata)\n File \"/workspace/model/microservice/main.py\", line 60, in predict_with_metadata\n response, telemetry = service_internal.predict(context, doctype_name=model_name or self.doctype_name)\n File \"\", line 211, in predict\n File \"\", line 292, in _predict\n File \"\", line -1, in get_pages\n File \"\", line -1, in validate_pages_structure\nutil.misc.ServiceException: Service Exception 400: InvalidRequest - pages structure does not follow specified interface: "}”} UiPathOCRErrorInvalidResponse) —> UiPath.Shared.Activities.TrackingException: Request CorrelationId: b3330132-6305-40c7-9e83-9c7e1bfd61b0
Request PredictionId: btwNtANN/t+6xSgzxxyGJ0hVmgBZhKj79yHPo1sYWQY=_cccc4c21-1a7f-4244-8099-0335bf9537fe
Error performing OCR: {“info”: “Prediction Failed”, “reason”: “{"message": "Service Exception 400: InvalidRequest - pages structure does not follow specified interface: ", "stacktrace": "\nDuring handling of the above exception, another exception occurred:\n\nTraceback (most recent call last):\n File \"/model/bin/UiPath_core/plugin.py\", line 253, in model_predict_event\n result, metrics = self.model.predict_with_metadata(model_data, metadata = model_metadata)\n File \"/workspace/model/microservice/main.py\", line 60, in predict_with_metadata\n response, telemetry = service_internal.predict(context, doctype_name=model_name or self.doctype_name)\n File \"\", line 211, in predict\n File \"\", line 292, in _predict\n File \"\", line -1, in get_pages\n File \"\", line -1, in validate_pages_structure\nutil.misc.ServiceException: Service Exception 400: InvalidRequest - pages structure does not follow specified interface: "}”} UiPathOCRErrorInvalidResponse —> System.Exception: Error performing OCR: {“info”: “Prediction Failed”, “reason”: “{"message": "Service Exception 400: InvalidRequest - pages structure does not follow specified interface: ", "stacktrace": "\nDuring handling of the above exception, another exception occurred:\n\nTraceback (most recent call last):\n File \"/model/bin/UiPath_core/plugin.py\", line 253, in model_predict_event\n result, metrics = self.model.predict_with_metadata(model_data, metadata = model_metadata)\n File \"/workspace/model/microservice/main.py\", line 60, in predict_with_metadata\n response, telemetry = service_internal.predict(context, doctype_name=model_name or self.doctype_name)\n File \"\", line 211, in predict\n File \"\", line 292, in _predict\n File \"\", line -1, in get_pages\n File \"\", line -1, in validate_pages_structure\nutil.misc.ServiceException: Service Exception 400: InvalidRequest - pages structure does not follow specified interface: "}”} UiPathOCRErrorInvalidResponse —> UiPath.CoreIpc.RemoteException: {“info”: “Prediction Failed”, “reason”: “{"message": "Service Exception 400: InvalidRequest - pages structure does not follow specified interface: ", "stacktrace": "\nDuring handling of the above exception, another exception occurred:\n\nTraceback (most recent call last):\n File \"/model/bin/UiPath_core/plugin.py\", line 253, in model_predict_event\n result, metrics = self.model.predict_with_metadata(model_data, metadata = model_metadata)\n File \"/workspace/model/microservice/main.py\", line 60, in predict_with_metadata\n response, telemetry = service_internal.predict(context, doctype_name=model_name or self.doctype_name)\n File \"\", line 211, in predict\n File \"\", line 292, in _predict\n File \"\", line -1, in get_pages\n File \"\", line -1, in validate_pages_structure\nutil.misc.ServiceException: Service Exception 400: InvalidRequest - pages structure does not follow specified interface: "}”} UiPathOCRErrorInvalidResponse à UiPath.OCR.Core.ImageAnnotatorService.d__11.MoveNext()
— Fin de la trace de la pile à partir de l’emplacement précédent au niveau duquel l’exception a été levée —
à System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
à System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
à UiPath.OCR.Core.UiPathCloudOCRExternalEngine.d__0.MoveNext()
— Fin de la trace de la pile à partir de l’emplacement précédent au niveau duquel l’exception a été levée —
à System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
à System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
à UiPath.OCR.Core.UiPathCloudOCREngine.d__6.MoveNext()
— Fin de la trace de la pile à partir de l’emplacement précédent au niveau duquel l’exception a été levée —
à System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
à System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
à UiPath.Vision.OCR.Engine.BaseEngine.d__20.MoveNext()
— Fin de la trace de la pile à partir de l’emplacement précédent au niveau duquel l’exception a été levée —
à System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
à System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
à UiPath.Vision.Core.OcrEngineRunner.d__0.MoveNext()
— Fin de la trace de la pile à partir de l’emplacement précédent au niveau duquel l’exception a été levée —
à System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
à System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
à UiPath.Vision.Host.Service.HostServiceWithRefContext.d__5.MoveNext()
— Fin de la trace de la pile à partir de l’emplacement précédent au niveau duquel l’exception a été levée —
à System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
à System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
à UiPath.CoreIpc.Server.d__22.MoveNext()
— Fin de la trace de la pile à partir de l’emplacement précédent au niveau duquel l’exception a été levée —
à System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
à System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
à UiPath.CoreIpc.Server.d__21.MoveNext()
— Fin de la trace de la pile à partir de l’emplacement précédent au niveau duquel l’exception a été levée —
à System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
à System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
à UiPath.CoreIpc.Server.<>c__DisplayClass4_2.<<-ctor>b__6>d.MoveNext()
— Fin de la trace de la pile à partir de l’emplacement précédent au niveau duquel l’exception a été levée —
à System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
à System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
à UiPath.CoreIpc.IOHelpers.d__13.MoveNext()
— Fin de la trace de la pile à partir de l’emplacement précédent au niveau duquel l’exception a été levée —
à System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
à System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
à UiPath.CoreIpc.IOHelpers.d__191.MoveNext() --- End of inner exception stack trace --- at UiPath.Vision.VisionClient.ScrapeAsync(OCRInput input, CancellationToken ct) at UiPath.OCR.Core.Core.OCRScraper.ScrapeOCRAsync(Byte[] imageData, OCROptions options, CancellationToken cancellationToken) at UiPath.OCR.Activities.UiImage.ScrapeOCRAsync(OCROptions options, CancellationToken cancellationToken) at UiPath.OCR.Activities.OCRBase.ScrapeWithOptionsAsync(Image image, OCROptions ocrOptions, CancellationToken ct) at UiPath.OCR.Activities.UiPathDocumentOCR.ScrapeWithOptionsAsync(Image image, OCROptions ocrOptions, CancellationToken ct) at UiPath.OCR.Activities.OCRBase.PerformOCRAsync(Image image, Dictionary2 options, CancellationToken ct)
— End of inner exception stack trace —
at UiPath.OCR.Contracts.Activities.OCRAsyncCodeActivity.EndExecute(AsyncCodeActivityContext context, IAsyncResult result)
at System.Activities.AsyncCodeActivity`1.System.Activities.IAsyncCodeActivity.FinishExecution(AsyncCodeActivityContext context, IAsyncResult result)
at System.Activities.AsyncCodeActivity.CompleteAsyncCodeActivityData.CompleteAsyncCodeActivityWorkItem.Execute(ActivityExecutor executor, BookmarkManager bookmarkManager)
— End of stack trace from previous location —
at UiPath.IntelligentOCR.Digitization.ExtendedOcrEngineActivityWrapper.RunOcr(Stream imageStream, CancellationToken token)
at UiPath.IntelligentOCR.Digitization.GenericOcrActivityWrapper.Execute(PageRendererResults renderedPage, CancellationToken token)
at UiPath.DocumentUnderstanding.Digitizer.Digitization.PageDigitizer.RunOcr(IOcrEngine ocrEngine, PageRendererResults renderedPage, String documentId, CancellationToken token)
— End of inner exception stack trace —
at UiPath.DocumentUnderstanding.Digitizer.Digitization.PageDigitizer.ApplyOcr(CachingPageRenderer renderer, IOcrEngine ocrEngine, DigitizationSettings settings, String contentId, CancellationToken token)
at UiPath.DocumentUnderstanding.Digitizer.Digitization.PageDigitizer.ProcessPageWithOcr(Content page, IOcrEngine ocrEngine, DigitizationSettings settings, String contentId, CachingPageRenderer renderer, CancellationToken token)
at UiPath.DocumentUnderstanding.Digitizer.Digitization.PageDigitizer.GetRawPage(Content page, IOcrEngine ocrEngine, CachingPageRenderer renderer, Boolean shouldApplyOcr, DigitizationSettings settings, String contentId, CancellationToken token)
at UiPath.DocumentUnderstanding.Digitizer.Digitization.PageDigitizer.ProcessPage(IDigitizationDocument digitizationDocument, Int32 pageNumber, IOcrEngine ocrEngine, Boolean shouldApplyOcr, DigitizationSettings settings, String contentId, CancellationTokenSource source)
at UiPath.DocumentUnderstanding.Digitizer.Digitization.DocumentDigitizer.GetPages(Content content, DigitizationSettings settings, IOcrEngine ocrEngine, CancellationToken token)
at UiPath.DocumentUnderstanding.Digitizer.Digitization.DocumentDigitizer.Digitize(Content content, DigitizationSettings settings, IOcrEngine ocrEngine, CancellationToken token)
at UiPath.IntelligentOCR.Digitization.IntelligentOcrDigitizer.Digitize(Content content, IOcrEngine ocrEngine, ApplyOcrOnPdf applyOcrOnPdf, Boolean detectCheckboxes, IDigitizationScheduler scheduler, IDigitizerTelemetryService telemetryService, CancellationToken token)
at UiPath.IntelligentOCR.Activities.Digitization.DigitizeDocument.ExecuteAsync(NativeActivityContext context, CancellationToken cancellationToken)
at UiPath.Shared.Activities.AsyncTaskNativeImplementation.BookmarkResumptionCallback(NativeActivityContext context, Object value)
at UiPath.Shared.Activities.AsyncTaskNativeActivity.BookmarkResumptionCallback(NativeActivityContext context, Bookmark bookmark, Object value)
at System.Activities.Runtime.BookmarkCallbackWrapper.Invoke(NativeActivityContext context, Bookmark bookmark, Object value)
at System.Activities.Runtime.BookmarkWorkItem.Execute(ActivityExecutor executor, BookmarkManager bookmarkManager)

what could be the problem?

[Kartheek_Battu]

Hello @kawtar.ettayarssouti

1. Ensure the document has a clear and standard structure.
2. Check document format, image quality, and resolution.
3. Review OCR engine and Document Understanding settings.
4. Verify UiPath package versions and OCR language settings.
5. Test with a simple document to isolate the issue.

Thanks & Cheers!!!

[m.tan (Michael Tan)]

I just encountered the same error and then realised my UiPath studio wasn’t connected to Orchestrator. Once it was connected, the issue was resolved.

Studio version: 2022.10.10

[sagar.singh1 (Sagar Singh)]

Firstly, uninstall your Studio, then navigate to UiPath Cloud and install the latest version.

For reference this image.

[m.tan (Michael Tan)]

Thanks. I need some stability and hence am not always using the latest version.

[postwick (Paul)]

The release versions are stable, that’s why they’re released. You’re using a YEARS old version of Studio. You should upgrade.

[m.tan (Michael Tan)]

Many who are in my shoes are not using the latest version. I used to keep upgrading, and have decided not to upgrade so frequent is a better option.

[sagar.singh1 (Sagar Singh)]

To connect UiPath Studio to Orchestrator, you typically need to:

1. Open UiPath Studio.
2. Navigate to the Home tab.
3. Click on the Connect button.
4. Select Orchestrator.
5. Enter the Orchestrator URL and provide your credentials to authenticate.
6. Once connected, you should see a green indicator in UiPath Studio indicating that it’s connected to Orchestrator.