Device ID already activated, trial not allowed after code activation

studio
license

#42

Have tried the method you mentioned to the core. Still I get the below error. Amy advice on this. I am not able to review the application even once.

Activation failed with error: 0
Error description: Cannot use Community Edition on this machine after activating a trial or Enterprise license code. Please enter a valid license key.
License status: Device ID already activated

Device ID: D6CFjuN8mowHU4o82xQY
Computer: KISHORE_PC
User Name: kishore


#43

im also facing the same issue. Any workarounds?


#44

I have installed ui path but today when I started it says . Device already activated .
It’s almost two month when I installed
Today I renewed as well in license renewal url.
But same message : Device id already activated


#45

has there been a resolution to this concern? Also experiencing the same issue.

Activation failed with error: 0
Error description: Cannot use Community Edition on this machine after activating a trial or Enterprise license code. Please enter a valid license key.
License status: Device ID already activated

Device ID: sVrcNJwRq4aIv9z6svQn
Computer: CL18-0014
User Name: rf001

Enterprise edition was currently installed in one laptop and the license was moved to another laptop. We’ve removed all the folders mentioned on the old laptop and re-installed the community edition however it is showing the error stated.

Also, on upgrades, is there a way to upgrade to the newest version of uipath from the old version instead of uninstalling the old then installing the new? we hope there is.

Thanks


#46

Hi @richmond.bpoi,

Can you please renew the license in the below link and try it.

https://www.uipath.com/renew-community-license

Regards
Balamurugan


#47

I am still having this issue:


#48

I am having this issue too. Do you have any idea?


#49

Hello,

same problem here.

I am trying to activate the community edition license, but the installer keeps saying:

Activation failed with error: 0
Error description: Cannot use Community Edition on this machine after activating a trial or Enterprise license code. Please enter a valid license key.
License status: Device ID already activated
Device ID: KQhpvqOz007+2iW5uqfj
Computer: VENUS
User Name: technical

We have never used UiPath. Maybe related info is that we are trying it in a virtual private server on IBM Cloud with Windows Server 2016 Standard. I already tried https://www.uipath.com/renew-community-license, but no luck.

Thank you for any help.


#50

Kindly submit a request to Support, they will release the machine Id,

https://uipath.zendesk.com/hc/en-us/signin?return_to=https%3A%2F%2Fuipath.zendesk.com%2Fhc%2Fen-us%2Frequests%2F104640

regards,
Ratan


#51

Hello Ratan,

the link requests log in and after that it says “oops The page you were looking for doesn’t exist You may have mistyped the address or the page may have moved” :frowning:

Best regards
Tomas


#52

Thanks a lot GauravKale. it worked


#53

Hi…Let me know how it was resolved for you…Even i am facing same issue while installing


#54

Dear Support Team,

Im having same issue.

Activation failed with error: 0
Error description: No Error
License status: Device ID already activated, trial not allowed after code activation

Device ID: lx91I6PrH2g9sW5OkR8J

can not share user id and laptop id as a company policy.

Please support as soon as possible.

Thank you!

Dastan


#55

Please see here:


#56

Dear Support team,

Please remove my device id I have never activated UiPath before, but getting this super annoying error. I think after removing my device id i can be able to login.

Thanks for your response @loginnerror. i have tryed your method but also can not proceed. Because “no license” if i login as community edition and could not get machine code. Please support as soon as possible.
Device ID: lx91I6PrH2g9sW5OkR8J


#57

Very poor support…


#58

Hello,

I’m also having same problem. I’ve tried to install UiPath inside AWS but it say that the device ID is already activated. I’ve tried renew the license, uninstall and reinstall back the UiPath, and a few other ways that I got from this forum but still did not work. I’m also have tried to use different email and detail before download the UiPath and still did not work. Can anyone help please?


#59

Hi Gaurav,

Tried how you mentioned above but did not work. I am new to UiPath just downloaded and trying to install . Please update if you have idea how does it work.


#60

Thanks buddy… it works:v::+1:


#61

Hi All,

I am facing the below issue. FYI, I’ve never installed trail or license in my machine I wondering why I am getting this error. Can someone help me out ?

Activation failed with error: 0
Error description: Cannot use Community Edition on this machine after activating a trial or Enterprise license code. Please enter a valid license key.
License status: Device ID already activated

Device ID: jhbNpZ4TOP1pGhlp7qvb
Computer: LAPTOP-D83TDJNT
User Name: mahen